Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 58

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

July 29, 2021

Dealership Rating
Employee Rating

Very clean nice friendly people and quick to getting checked in and serviced in a timely manner. No complaints at all with the service business... More

by deanne71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 29, 2021

Dealership Rating
Employee Rating

Friendly service- detailed call backs with estimates. Work completed on time. A little over priced, labor is expensive. Wish the car report included the details that were explained on the phone. And how More

by rachelvon37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Aug 03, 2021

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 29, 2021

Dealership Rating
Employee Rating

Robin Tollefson was so awesome to work with!!! He kept me updated as soon as he heard any news on my car! So very professional! More

by Julie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Luther Family Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2021

Dealership Rating
Employee Rating

Great SVC with warranty work. Robin was very helpful and kept me informed as to what was going on. Car was ready for me when I arrived More

by WOLFMAN0251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2021

Dealership Rating
Employee Rating

I appreciated the professional organization to drop off my car for the appointment and the digital receipt with explanation of repairs that was sent to me. Looking forward to working with Luther again! More

by THEPETERSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2021

Dealership Rating
Employee Rating

The Service Center extended the appointment to replace the faulty components identified after efficiently testing and making certified repairs. The Equinox LT repairs were managed satisfactory and their More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2021

Dealership Rating
Employee Rating

The mechanic located a problem with my GMC Yukon tires. He/she advised me to have the tires replaced. I purchased the mew ones from Luther GMC. More

by rogerhoffmann46
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 28, 2021

Luther Family Buick GMC responded

Roger, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2021

Dealership Rating
Employee Rating

This dealership communicates with its customers clearly and in a timely manner. I trust Robin’s suggestions. Their waiting area, if I decide to use it, ranks above average by offering many options, in addi More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Luther Family Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2021

Dealership Rating
Employee Rating

After rotation of tires they did not check air pressure. When i came in for service work I had 2 tires low at 31 lbs. When I left I checked and they were still at 31 lbs. NOT GOOD. More

by mlsongstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Luther Family Buick GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2021

Dealership Rating
Employee Rating

Robin/Robyn is always excellent and does a very fine job as he listens to his customers and goes out of his way to help! It is the staff that make Luther strong. I also want to compliment Jim Jermstad who More

by CFISHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad

Jul 27, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
58
...

Dealership Inventory (309 Vehicles)

used 2026 GMC Acadia car, priced at $49,240
2026 GMC Acadia
used
Sterling Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $66,395
2026 GMC Acadia
new
Summit White exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Blazer car, priced at $27,098
2022 Chevrolet Blazer
used
Blue Glow Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $65,680
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Buick Enclave car, priced at $48,398
2026 Buick Enclave
new
cherry red tintcoat exterior
Automatic
All-wheel Drive
new 2026 GMC Yukon car, priced at $99,204
2026 GMC Yukon
new
Sterling Metallic exterior
Automatic
Four-wheel Drive