Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 63

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

June 11, 2021

Dealership Rating
Employee Rating

Very good work. Fast and excellent job on my oil change and tire rotation. I will be back if I need any more work done. More

by dscmschwab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jun 15, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 11, 2021

Dealership Rating
Employee Rating

I received excellent service as always! I set up the appointment online and was in and out with no trouble. Everyone was friendly and helpful. More

by RESTEMAYERJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 10, 2021

Dealership Rating
Employee Rating

Best service EVER! Robin literally saved my business trip by getting my car diagnosed, fixed, and back on the road quickly! Thank you for helping me when no one else in the area would. More

by mizenstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 10, 2021

Dealership Rating
Employee Rating

Im glad that my issue was fixed. What concerns me is that an inspection was done while i had an extended warranty but this problem with the hole in the ac compressor was not found. This cost me a lot o More

by BATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kari Sunderland

Jun 11, 2021

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 05, 2021

Dealership Rating
Employee Rating

Great Services And a group of professional service texts that are very good at what they Do they really care about their customers and working things out for you!! More

by NERBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jun 09, 2021

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 04, 2021

Dealership Rating
Employee Rating

I am very well satisfied with the service I receive. They always take my call and Robin does not "talk down" to me when I have questions. More

by WANDAG1
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 09, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 04, 2021

Dealership Rating
Employee Rating

This was an every 5k mile service at 75k. As usual scheduling was easy and prompt. The service itself was thorough, professional and fast. Absolutely no issues More

by epmorrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Luther Family Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 03, 2021

Dealership Rating
Employee Rating

They believe in what it takes to make a Great service center Customer satisfaction which is had to find in today's world they Care about their customers 💯 percent More

by NERBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jun 08, 2021

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2021

Dealership Rating
Employee Rating

Very accommodating !! I have done business with you all for over 12 years and 98% of the time I have been very satisfied . Thank You More

by AEO1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 29, 2021

Dealership Rating
Employee Rating

Even though I didn’t have an appointment they got my truck in and found the problem and got it fixed for me really expediently More

by NOSLARAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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