Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 64

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

May 28, 2021

Dealership Rating
Employee Rating

We had a service job and checup. Your service people found a leaking power steering hose and replaced it. Everyone of them were very nice to us. Thank you More

by ode6cd Darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Luther Family Buick GMC responded

Darrell, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 28, 2021

Dealership Rating
Employee Rating

Service was great. Customer service was the best. Told me what was wrong. Repair it in a timely manner. Be very proud of your service team. More

by smiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 27, 2021

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Employee Rating

They are the Greatest ,caring and friendly understanding group of people to work with and make you feel that they care about you and your concerns and are a great asset to GMC More

by NERBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald

Jun 01, 2021

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2021

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Employee Rating

The Service Center made the appointment in advance to complete the Equinox LT extended repairs. The vehicle's manufacturer follows their specifications, certified repairs, and brake system inspections t More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Luther Family Buick GMC responded

Thank you for putting your trust in Luther Family Buick GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 24, 2021

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Employee Rating

It was an awesome experience and the process was fast and easy. Shawn was helpful and friendly. He knew his cars and was willing to help us make the decision on the correct car for us. More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Sean McPhillips, Brady

May 26, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 21, 2021

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Employee Rating

I have dealt with this dealer for years and have always had great experiences with both sales and service staff. Everyone from the Sales , Service, parts departments have treated me with get attention to d More

by MARK.AKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Jim Jermstad, Jody Jackson , Richard Medley, Andrew K. Bloomquist

May 26, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 21, 2021

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Employee Rating

The guys there, especially Robb, always take pride in dealing with their customers. Very professional and they do good work on our vehicles. I know I’ll always be satisfied. More

by Bobkarn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 20, 2021

Dealership Rating
Employee Rating

The services were nice. Had some issues at first but resolved with happiness. What more do you want me to say. Thank you very much More

by Boo21519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Kari Sunderland

May 25, 2021

Luther Family Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2021

Dealership Rating
Employee Rating

Very fast service when I brought my car in for service. Employees were friendly and courteous. Enjoyed having coffee and a snack while I waited. More

by jogorman871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rod Tyson

May 21, 2021

Luther Family Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2021

Dealership Rating
Employee Rating

We have a GMC Envoy and when we moved from Breckenridge MN to Moorhead MN we decided to take our vehicle to Luther Family GMC in Fargo ND for service. We are satisfied. More

by judy.rossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2021

judy.rossman responded

Ok

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