Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 65

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

May 11, 2021

Dealership Rating
Employee Rating

I received top class service from Robin at Luther Family Buick GMC. I appreciated the quick updates via text message throughout the day. Quick responses and fair prizes were an added bonus. More

by jdsolberg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 08, 2021

Dealership Rating
Employee Rating

They were very helpful and answered all my questions at the beginning and end of the appointment. Very professional and welcoming employees! I had a great experience with Luther GMC More

by alissam_14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 08, 2021

Dealership Rating
Employee Rating

Service is excellent! Sales team great! After all of these years, I have found a dealer I can truly trust!!! Super service as usual. Great! More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Wray. 5 stars!

May 12, 2021

Luther Family Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 08, 2021

Dealership Rating
Employee Rating

Great service and service people to work with. I have always had great service here at Luther’s service department and sales department. All great people. More

by sunshinedairy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald , Tom Carrier

May 12, 2021

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 07, 2021

Dealership Rating
Employee Rating

All the employees that we dealt with from service to floor people were very friendly. The service department was very prompt and got us on our way In record time. More

by karenstern49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Paul McDonald , DAS Admin

May 11, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 04, 2021

Dealership Rating
Employee Rating

Easy, painless,and friendly is how I describe this dealership and the experience. Some of the staff know me by first name gotta love that. More

by JDWEIGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Luther Family Buick GMC responded

Thank you for recognizing your experience at Luther Family Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 01, 2021

Dealership Rating
Employee Rating

Everyone was helpful, but I would especially like to recognize the girl who checked me out for offering to send in my mail in rebate. And helping to fill out the form More

by Travis.swartz99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 01, 2021

Dealership Rating
Employee Rating

The sales team is very thorough in their explanations of repairs needed and gives me the time to think about repairs with no pressure to get it done right this moment. More

by jfrojen52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 29, 2021

Dealership Rating
Employee Rating

Excellent service Dept. I was in real need of an oil change and they got me in right away. And the cost was very reasonable More

by MikeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Luther Family Buick GMC responded

Mike, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 28, 2021

Dealership Rating
Employee Rating

Nice people but I don’t think it should take an hour and 35 minutes to do an oil change and 15,000 mile check. More

by ramajerus
Recommend Dealer
No
Apr 28, 2021

Luther Family Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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