Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 77

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

December 10, 2020

Dealership Rating
Employee Rating

They are very friendly and helpful. They listen to your concerns. With the pandemic they are getting their employees and customers safe and happy. Thank you for a great visit. More

by PATOKSENDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 06, 2020

Dealership Rating
Employee Rating

Robin is great to work with. He always gets me worked into the schedule quickly. He’s the reason i keep coming bk. Word word More

by Jerryjselzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Dec 09, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2020

Dealership Rating
Employee Rating

Everything went good but transmission needed an update, now the engine doesn't shut off when stopped and it did lurch hard when driving home Will give the dealer a call and discuss More

by ls7.gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2020

Dealership Rating
Employee Rating

Always get great service. Got in right away. Took longer than expected so a loaner was provided. Emailed coupons were honored. Friendly people. I left confident with the service. More

by KKELLY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 02, 2020

Dealership Rating
Employee Rating

What a fantastic group of service experts, they quickly found the problem, explained the fix and got it done right away. It pays to go to the best! Thank you Luther Family Buick GMC! More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Luther Family Buick GMC responded

Steve, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2020

Dealership Rating
Employee Rating

Great place to take your vehicle. They are friendly and helpful. The technicians do a good job and point out things to watch for in the future. Great hours. More

by CKBJJB
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald

Dec 04, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2020

Dealership Rating
Employee Rating

I have ALWAYS been treated really well at Luther, and will continue to do my business with them in the future. I would definitely recommend this business to others. More

by RHIALENO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Dec 04, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 29, 2020

Dealership Rating
Employee Rating

My parents started working with Luther in the middle of 2000. They purchased the vehicle there and took the car every time it had to be serviced or something needed fixing. I just carried on after I purcha More

by janmatejka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Dec 02, 2020

Luther Family Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 29, 2020

Dealership Rating
Employee Rating

The appointment to repair the brake system, engine oil change, and normal preventive maintenance checks was satisfactory. The Equinox LT is a vehicle model that most people will admire. The Rental loane More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Luther Family Buick GMC responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 28, 2020

Dealership Rating
Employee Rating

Oil was spilled all over my vehicle without being cleaned. Luther did give me a free oil change for the inconvenience. However this was the second time this has happened. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Ebens

Dec 01, 2020

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
77
...

Dealership Inventory (302 Vehicles)

new 2026 GMC Sierra 2500 car, priced at $95,136
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $54,962
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Buick Enclave car, priced at $47,798
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive
new 2027 GMC Terrain car, priced at $37,547
2027 GMC Terrain
new
Riverstone Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $76,354
2026 GMC Sierra 3500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $22,345
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive