Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 78

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

November 25, 2020

Dealership Rating
Employee Rating

Greeted nicely upon arrival. I was talked through all the steps that would take place and the approximate wait time. I enjoyed a beverage in the waiting room and was alerted promptly once my vehicle was read More

by twohl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 24, 2020

Dealership Rating
Employee Rating

Dealer seemed to understand my issue right away. They were busy but found time to get my vehicle in and had it ready the same day. Seems as if the problem I had has been resolved. Quick, efficient and al More

by clarkecoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Nov 30, 2020

Luther Family Buick GMC responded

Thanks for your perfect review, Clarke! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 23, 2020

Dealership Rating
Employee Rating

Great service, great pricing, great job. Thank you for making this an easy and convenient service call. I will be bringing my car back in for any service needs in the future. More

by Zviney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Luther Family Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 23, 2020

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Employee Rating

Robin always makes it easy to bring my car in for service. Robin is also very accommodating for rental car or explaning anything or everything that maybe wrong with the car. He's great More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Luther Family Buick GMC responded

We are pleased to hear that you had an excellent experience with Robin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 21, 2020

Dealership Rating
Employee Rating

Robin is always so great when I bring my vehicles for service. Goes above and beyond to make sure everything is do to my satisfaction. More

by Jptorkelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald

Nov 25, 2020

Luther Family Buick GMC responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Nov 25, 2020

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 20, 2020

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Employee Rating

Great professional service and I LOVE the pickup and drop off service. I hope this option remains available forever as it is top notch, best in area More

by steve_altendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland, Andrew the driver dude is super great!

Nov 25, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 20, 2020

Dealership Rating
Employee Rating

The service team is amazing!!! I had bought a used car with a couple of issues, but with warranty they were able to fix my problems east!!!! More

by Jnellie2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Nov 25, 2020

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2020

Dealership Rating
Employee Rating

Quick, efficient service. Comfortable seating since I chose to wait; clean restroom, enjoyed some coffee with cappuccino, seating area not with plenty of room for social distance. More

by Hockey Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2020

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2020

Dealership Rating
Employee Rating

Went in for oil change and tire rotation. Robin reminded me of recommended service that is due, and that service was performed as well. So happy you keep track of those issues as I surely don't and I want More

by danderson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 10, 2020

Dealership Rating
Employee Rating

This is such a great place with such nice people! I appreciate everyone who helps make this a positive experience for me! Thank you for everything!! More

by CASTRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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