Rocky Fanella
Rocky Fanella at Highland Park Ford Lincoln

Rocky Fanella | Page 7

Quick Lane Manager

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

Contact Me
4.8
86 Reviews
4.8

86 Reviews

Write a Review

86 Reviews of Rocky Fanella

September 30, 2025

Dealership Rating
Employee Rating

Disappointed oil change took 3. 5 hours i lost my time, very unhappy. Next time i have to look for another dealer. More

by bobbyqsyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 27, 2025

Dealership Rating
Employee Rating

The quick lane manager got my vehicle in and kept me updated during the whole service More

by LAWNCARE60093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

September 24, 2025

Dealership Rating
Employee Rating

This is a fantastic place to take your vehicle. I've always had a no nonsense down to earth assessment and been given a fair price. I don't usually take my vehicle to a dealership for maintenance o More

by JSCOTT.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Sep 28, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

September 23, 2025

Dealership Rating
Employee Rating

Easy to schedule appointment. Plenty of reminders. Technition came at scheduled time, was professional, polite and effective. More

by LENNY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Sep 25, 2025

Highland Park Ford Lincoln responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

Dealership Rating
Employee Rating

Friendly and very good service . Done ion a timely matter. Check out was fast and easy More

by HELENEMILLER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 20, 2025

Dealership Rating
Employee Rating

Very nice and professional people very polite everything on time place was very neat and clean More

by nightjourneylimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2025

Dealership Rating
Employee Rating

HP Ford’s Team was proactive with communication! Their team was very helpful, professional, and knowledgeable! More

by DEZWITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 19, 2025

Dealership Rating
Employee Rating

Always the best service very professional and well trained staff. I always recommend Highland Park Ford Lincoln for their vehicle purchase and service. More

by SIMONSLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George

Sep 21, 2025

Highland Park Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2025

Dealership Rating
Employee Rating

Came from another dealer 6 months after I purchased my vehicle and am EXTREMELY SATISFIED with their service team. I was dealing with a gentleman named Steve and he has since retired. I am dealing with a More

by Thesslurie@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Sep 16, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

September 13, 2025

Dealership Rating
Employee Rating

Rocky took great care of us…and our Ford Focus. We felt respected and understood every step of the way More

by lynndonruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

...
7