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Rodney Jones
Rodney Jones at Jackson Acura

Rodney Jones | Page 14

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.6
424 Reviews
4.6

424 Reviews

Write a Review

424 Reviews of Rodney Jones

October 07, 2023

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Employee Rating

Working with Michael was a breeze! This being the first time in years I have purchased a car, he didn’t pressure me at all and was very easy to work with! More

by wiggersm
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Michael Wiest, Yvonne Russell

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Oct 12, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Michael, and we hope you'll enjoy your new car! If there is anything we can assist you with in the future, please let us know.

September 28, 2023

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Employee Rating

Everything was perfect on my visit. The experience could not have been better. Will be back. More

by jandrews4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Cody Johnson, Yvonne Russell , Cameron Hilden

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Oct 02, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback-- We love hearing about guests who have a wonderful experience at our dealership, and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call! We appreciate your business and look forward to assisting you in the future.

September 25, 2023

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Employee Rating

Nice place to visit and the staff and management is amazing people who cares about the customers. More

by christopher_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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Sep 27, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura-- Your kind words mean so much to us. We appreciate your feedback and are happy to hear that our team continues to meet your needs. Customer satisfaction is our #1 priority! We look forward to assisting you with your future sales and service needs.

September 14, 2023

Dealership Rating
Employee Rating

Best car buying experience ever. Sergei was easy to work with and professional we did not feels like we were in a car dealership . The customer service was impressive. More

by richardbarth
Recommend Dealer
Yes

Other Employees Tagged: Sergei

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Sep 19, 2023

Jackson Acura responded

Thank you for your excellent review! We appreciate your feedback and are happy to hear that Sergei and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction-- Our goal is to make the car buying experience as easy and stress-free as possible. We hope we can assist you with your future sales and service needs!

August 18, 2023

Dealership Rating
Employee Rating

Yvonne is spectacular and very knowledge. it’s always a good experience at Jackson Acura. Thanks Yvonne :) More

by briankew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Cody Johnson, Yvonne Russell , Cameron Hilden

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Aug 22, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and the rest of our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 09, 2023

Dealership Rating
Employee Rating

Excellent service from Rodney. Everyone in the service center is friendly, efficient, respectful of my time. More

by debpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and the team, and we look forward to working with you again.

August 06, 2023

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Employee Rating

Great job! They reattached my skid plate and did a great job overall as usual. More

by leethomas0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Sergei Potapoff, Michael Cunningham, Reggie Hammond, Yvonne Russell, Harvey Jackson , Cameron Hilden

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Aug 15, 2023

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

July 30, 2023

Dealership Rating
Employee Rating

My call for appointment was handled well and once I was in, all my requests were address promptly. No pushing. More

by vibhav.agarwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 20, 2023

Dealership Rating
Employee Rating

First time I ever felt lied to and uncomfortable in the dealership when having car serviced More

by ksvarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Covino

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Aug 03, 2023

Jackson Acura responded

We apologize for the mistake made while servicing your vehicle.

July 20, 2023

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Employee Rating

Also Michael Cunningham and Joey always great customer service when it comes to loyalty and dedication for customers. Hands down the best staff ever. Thanks once again for you all continued support. v More

by JACKSON.TIMOTHY24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Nick Covino, Michael Cunningham, Joey Andrews, Reggie Hammond, Yvonne Russell, Harvey Jackson

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Jul 21, 2023

Jackson Acura responded

Sargent Jackson, Thank you so much for your excellent review and business! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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