Rodney Rogers | Page 3

Every one at Herb Gordon Subaru service center works hard to go the extra mile for their customers. to go the extra mile for their customers. More

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They were instrumental in helping me get my dream car and I really can’t thank them enough!! I really can’t thank them enough!! More

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Herb Gordon Subaru is the best in terms of customer service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. More

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Michael Carey and the whole service team were EXTRAORDINARY today as they always are when I need them. En route for a 15,000 mile checkup, I learned my adult daughter was getting ready to deliver EXTRAORDINARY today as they always are when I need them. En route for a 15,000 mile checkup, I learned my adult daughter was getting ready to deliver my first grandchild, and I needed to get home 3 hours away, get my wife and prepare to travel sooner than we’d expected. Michael pulled out all the stops and I was out in about an hour when it should have taken two. I’m extremely thankful. Thank you Michael and Herb Gordon Subaru!! On a scale of ten?? A 12!! More

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I have been coming to this dealership since 2005 when I purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealersh purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealership. Vitaliy and Ken are excellent service managers. More

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Their service department is awesome. They are always very friendly and work with me to get everything taken care of as quickly as possible. Especially Vitaly! They are always very friendly and work with me to get everything taken care of as quickly as possible. Especially Vitaly! More

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Quick and easy service. Quality overview of work and always a lovely group of people ready to provide good service. Quality overview of work and always a lovely group of people ready to provide good service. More

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Great service and techs do a great job. Michael is an excellent service provider for my car. Michael is an excellent service provider for my car. More

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Search no further for excellent car repair service that goes above and beyond expectations. Herb Gordon Subaru in Silver Spring has service teams that not only provide expert technical work on your car but goes above and beyond expectations. Herb Gordon Subaru in Silver Spring has service teams that not only provide expert technical work on your car but go the extra mile to explain details about that work and facilitate its timely completion. For example, recently Service Advisor Rodney Rogers and others on the team servicing my car all worked late one very hot day to finish replacing, balancing and aligning new tires on my car so i wouldn't have to come in a second day. Over the years, other service advisors have painstakingly diagnosed a couple of vexing problems. In short, I find that I trust them and understand what they tell me. Prices seem comparable to what i've paid elsewhere. More

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I bought my 2018 CrossRrek at hern Gordon and have all the routine maintenance performed thete. Am extremely happy with the car and tge service received. The visit yesterday was for a major maintenance: the routine maintenance performed thete. Am extremely happy with the car and tge service received. The visit yesterday was for a major maintenance: 5 year/60,000 miles in adfition to getting 4 new tired. TheService Advisor that I always tequest, Rodney Rogers, explained the work to be done and the cost; if the mechanics find other work to be done, Rodney calls to let me know and the cost. This he did, as always, yesterday. I appreciated having a loaner car--yesterday, was a 2024 CrossTrek--so I fid not hsve to wait sround for 6 hours. All n all, Herb Gordon Subsry in Silver Spring is a great place with staff who that excellent customer service tk heart! More

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