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Roel Ortiz
502 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
Employee Video
502 Reviews
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502 Reviews of Roel Ortiz
February 28, 2022
Kayla and Roel really took care of me. The vehicle was priced right and they went above and beyond for purchasing a new vehicle. I’ll definitely duck back in should I have any used car nee The vehicle was priced right and they went above and beyond for purchasing a new vehicle. I’ll definitely duck back in should I have any used car needs. Thanks guys. More
by LD
Other Employees Tagged: Parveen Rajendran , Kayla Bunch
February 24, 2022
Hands down the best dealership I've ever been to in my 40-plus years of buying vehicles. All the vehicles are in pristine condition. The staff is very professional and easy to work with. I finally found 40-plus years of buying vehicles. All the vehicles are in pristine condition. The staff is very professional and easy to work with. I finally found my lifetime dealership More
by Joe H McCall Jr
Other Employees Tagged: Kris Gaerlan, Parveen Rajendran , Anna Gutierrez, Tammy Lacy
February 15, 2022
Really good cars. Really good people. Easy to work with. Easy process over the phone and online. This was the easiest car buying experience I have experienced!! Really good people. Easy to work with. Easy process over the phone and online. This was the easiest car buying experience I have experienced!! Honesty is everything. Thank you More
by Yesimapproved
January 30, 2022
Great service! Easy to work with over phone and internet. Didn’t even have to sit at dealer for more than 5min with the ease of the paper work done through overnight mail even though I live in NM. Vehicles a Didn’t even have to sit at dealer for more than 5min with the ease of the paper work done through overnight mail even though I live in NM. Vehicles are way nicer then most used car dealers who get there cars from auctions and have no history behind them. I will be buying all my vehicles from DLR! More
by dtcisawsome
Other Employees Tagged: Tammy Lacy
January 22, 2022
Dallas Lease Returns is the best when it comes to purchasing a used vehicle. Roel was able to get me situated in my new wheels with ease. I would recommend him for any help you need on purchasing a v purchasing a used vehicle. Roel was able to get me situated in my new wheels with ease. I would recommend him for any help you need on purchasing a vehicle. He made the process easy, fast, and straightforward. Would definitely be a returning customer and I would recommend any friends and family to Roel. Thank you! More
by Pedro
Other Employees Tagged: Alex Al-Khafaji
January 10, 2022
This was my first time buying a vehicle from Dallas Lease Return, great buying experience. Return, great buying experience. More
by jbrowder
Other Employees Tagged: Blanca Benitez
January 03, 2022
Everyone we dealt with was very friendly and helpful. We would recommend Dallas Lease Returns to others and will be checking with them for our future vehicle needs. would recommend Dallas Lease Returns to others and will be checking with them for our future vehicle needs. More
by bande
Other Employees Tagged: Chris Mikell, Robert Schultz
December 16, 2021
If you go to Dallas lease returns ask for Roel. Most pleasurable car buying experience I’ve ever had. He paid for a pre buyers inspection out of his own pocket, sent his windshield guy to my house to fi pleasurable car buying experience I’ve ever had. He paid for a pre buyers inspection out of his own pocket, sent his windshield guy to my house to fix a small crack in the windshield, made sure I left with a new battery and brakes after the prebuyers inspection paid for by the dealer and did everything he could to give me peace of mind I was getting a good deal on a great vehicle. I can’t say enough how helpful he was and how much I felt like this dealership actually cares about getting their customers into quality rides. I’m sending anyone I know that needs a car his way. More
by Crisgoodson88
December 13, 2021
Roel, was very helpful, accommodating and patient while my daughter and I explored the many options that Dallas Lease Returns had to offer. We're very happy with our purchase. my daughter and I explored the many options that Dallas Lease Returns had to offer. We're very happy with our purchase. More
by tpbuss
