Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 12

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

July 14, 2023

Dealership Rating
Employee Rating

It was a pleasant shopping experience and the sales staff was very friendly and willing to work with me on a fair deal. More

by nickdmobley55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania , Maureen Calmes

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 12, 2023

Dealership Rating
Employee Rating

Great place to deal with. Got an allocation for exactly what I wanted. No extra add-ons, no markups, and all at MSRP. More

by johnlee028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2023

Dealership Rating
Employee Rating

I bought 3 new cars from Heiser Toyota since 2015. There is an old saying that I think fits all other car dealerships: "Hard work spotlights the character of people; some turn up their sleeves, some t More

by DDOBERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

Worst dealership experience in 40 years of only buying Toyota ! Tires were rotten, truck was not road worthy condition? 15 year old tires with obvious unsafe conditions evident from the rotten rubber ? Sh More

by Yorkrobert960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Jessica Phillips, Jakub Kania , Maureen Calmes, Aisha Fernando, Colt Grandstaff

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact Brian Crandall of our Executive Team by email at bcrandall@heiser.com so we can better understand what happened during your experience.

June 29, 2023

Dealership Rating
Employee Rating

I was so impressed with how easy it was to work with Heiser and Roger More

by druffalo4
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 29, 2023

Dealership Rating
Employee Rating

We have bought several Camerys from Heiser. Roger is best salesman. He is knowledgeable and efficient. More

by bjh
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 28, 2023

Dealership Rating
Employee Rating

We have purchased several vehicles from them. Roger always does a great job at taking care of us. From the initial discussion on purchasing a car through the delivery the customer service is alwa More

by ONEPACKMAN004
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 26, 2023

Dealership Rating
Employee Rating

Roger is absolutely amazing. Honest, kind and knowledgeable. We had a truly wonderful buying experience with Heiser. More

by Titch
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 23, 2023

Dealership Rating
Employee Rating

They always take exceptional care of me and my vehicle. I am always impressed by how quickly and efficiently they get the job done. More

by BSTRAUB10
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Vincent Lor

Jun 26, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 23, 2023

Dealership Rating
Employee Rating

Roger was the best sales person I have ever worked with! He definitely works his best to make sure his customer is happy with the purchase. Very smooth transaction. Highly recommend!! More

by toyota
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future

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