Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
209 Reviews
4.8

209 Reviews

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209 Reviews of Roger Prentiss

May 18, 2025

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Employee Rating

My car has been in for service for 35 days. I'm still waiting on reimbursement from a tow, and damaged driveway (due to transmission fluid). More

by dlabunsk
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss

May 12, 2025

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Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny More

by ToddHanlon145
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 08, 2025

Dealership Rating
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Bill in service is amazing. Always goes above and beyond. His entire department goes above and beyond. More

by ToddHanlon145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2025

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They are always helpful and professional, when automobile that l purchased from another dealership was inot there for me, they were. They were great. More

by ginam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

April 27, 2025

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Employee Rating

Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2025

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From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat More

by Nysp960
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 08, 2025

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TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

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I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w More

by samgazzillo
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

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Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! More

by chandley977
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

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Employee Rating

Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More

by jeff@thefrasercompanies.com
Service Price Transparency
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Recommend Dealer
Yes
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