Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 12

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Roger Prentiss

June 19, 2024

Dealership Rating
Employee Rating

Great staff, honest, friendly get er done service. Mechanics are smart and Srvce manager Bill McClean pulls it all together More

by mbates0257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 17, 2024

Dealership Rating
Employee Rating

Great attention to detail, great attitudes, great service, clean facility / restroom and updates and every step of the process. More

by houstonmike5945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 14, 2024

Dealership Rating
Employee Rating

Awesome dealership. Been dealing with Otto Cadillac for over 40 years. Can’t imagine going to any other dealer. More

by gschiller1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Bill McLean

June 08, 2024

Dealership Rating
Employee Rating

Great and reliable customer service. Easy to make service appointments. Super friendly employees and love the complimentary car wash. More

by Shawnalyn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

May 30, 2024

Dealership Rating
Employee Rating

I have been with Otto for over 10 years. The service is the best I’ve ever had and I have had several new automobiles. On time, polite, most efficient. The best ever service department. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

May 29, 2024

Dealership Rating
Employee Rating

Always the best service , and bill is always great to work with when ever there is an issue !! More

by mjm42578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dan

May 28, 2024

Dealership Rating
Employee Rating

she was excellent and very impressive so efficient professional what else you want me to say let me go More

by mgy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

May 25, 2024

Dealership Rating
Employee Rating

I allays receive excellent service. The staff keeps you fully informed as to the required service. From making the appointment to leaving after the service, the staff treat the custome More

by JAMA724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Deanna Budhoo

May 24, 2024

Dealership Rating
Employee Rating

The detail shop does excellent work. They are professional and get the job done in a timely manner. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna Budhoo

May 19, 2024

Dealership Rating
Employee Rating

I historically work with Bill in service and he is one of the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. More

by frankoliv234
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

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