Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 11

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Roger Prentiss

September 12, 2024

Dealership Rating
Employee Rating

They got us in fast, wait time was as they said it would be and they were helpful. More

by vicki.ramundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

September 09, 2024

Dealership Rating
Employee Rating

I have always given Otto my business and they are always courteous and fair to do business with. More

by annarondac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

September 05, 2024

Dealership Rating
Employee Rating

Amber was great. The only thing was they didn’t have the part for the passenger seat More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

September 02, 2024

Dealership Rating
Employee Rating

I would like to thank the professionals at Otto Cadillac, especially Roger and Amber, for their exceptionally helpful service of my 2011 Saab 9-4x (a sister vehicle to the 2011 Cadillac SRX SUV. More

by jmortonhilsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

August 24, 2024

Dealership Rating
Employee Rating

I am very pleased with Otto Cadillac and the work that their service department provided. Everything was done efficiently and with great excellence. More

by MCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

August 19, 2024

Dealership Rating
Employee Rating

Amber is amazing. Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellen More

by angburgos10@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

August 05, 2024

Dealership Rating
Employee Rating

The staff is always professional. The dealership is attractive and what I expect from a luxury car brand. More

by CHESTERWBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

August 04, 2024

Dealership Rating
Employee Rating

Everything‘s been very good for me. If there was a problem they take care of it so I have no problems. More

by loiezaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 04, 2024

Dealership Rating
Employee Rating

Fantastic service and staff. I wouldn’t take my car anywhere else. Job well done. More

by Jdepiero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

August 03, 2024

Dealership Rating
Employee Rating

Moved to the area and needed a Cadillac dealer to service my Escalade. This place was excellent. Everyone was friendly, accommodating and they took great care of my vehicle. Bill McLean was awesome. Highl More

by ggarramone929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

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