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Roger Russell
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Roger Russell | Page 18
Service Advisor
Honda of Cleveland
2701 South Lee Highway
Cleveland , TN 37311
180 Reviews
From Cumberland Gap, TN have lived in Cleveland since June 2007. Love the outdoors, hunting and fishing and spending time with my family. I enjoy helping people and seeing their smiles on a job well done.
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
28 yrs, 1 mo
Languages Spoken
English
180 Reviews of Roger Russell
May 05, 2016
Job Well Done Did the work in the amount of time estimated. Very friendly staff. Provided a nice area for me to wait while the service was being performed. Did the work in the amount of time estimated. Very friendly staff. Provided a nice area for me to wait while the service was being performed. More
by vb
Other Employees Tagged: William Oltz
Helpful 
April 24, 2016
Honesty and Integrity Great concern for the customer. We were impressed with their honesty and integrity with their customers. Thanks for a job well done Mark and Roger! Great concern for the customer. We were impressed with their honesty and integrity with their customers. Thanks for a job well done Mark and Roger! More
by Cherokee
Other Employees Tagged: Mark Duncan
April 21, 2016
Excellent Service Excellent service at Honda of Cleveland.In and out for oil change within reasonable time. Thanks to William Oltz , Roger Russell and all team behind t Excellent service at Honda of Cleveland.In and out for oil change within reasonable time. Thanks to William Oltz , Roger Russell and all team behind the service. William and Roger very courteous and friendly. Highly recommend Honda of Cleveland. More
by martha
Other Employees Tagged: William Oltz
April 18, 2016
Fast and friendly service Took my newly purchased CRV in for the first service, I was in and out in 45 minutes. Staff was friendly and very helpful. The waiting area was very Took my newly purchased CRV in for the first service, I was in and out in 45 minutes. Staff was friendly and very helpful. The waiting area was very clean and comfortable. I do not live in Cleveland so the fast service is very important to me I want to get in and out. They met my needs and exceeded my exceptations. Thanks Honda of Cleveland. More
by Douthitts
Other Employees Tagged: Andre Dolberry, William Oltz
April 14, 2016
Escellent service. Customer oriented. Well organized service with a customer orientation. No hassle service. Comfortable waiting are with short waits. Competitive pricing of services. Will Well organized service with a customer orientation. No hassle service. Comfortable waiting are with short waits. Competitive pricing of services. Will certainly return for future service. More
by drjoe
April 02, 2016
oil ,filter,rotate tires,engine filter,pollen filter,balance ] bought car new in JAN. 2009. They have serviced my car ever since. They always check to make sure everything is o.k. That is important ] bought car new in JAN. 2009. They have serviced my car ever since. They always check to make sure everything is o.k. That is important to me since I am a widow and have no one to depend on to check my car. Honda has always treated me with Respect and answered my Questions that I ask. More
by carwow mary680
Other Employees Tagged: Chris King
March 26, 2016
Unexpected Repair on new 2016 Pilot Elite Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with ou Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with our new Pilot and they explained use what needed to be done, the causes and told us how to contact American Honda.. More
by Ernest Hamilton
Other Employees Tagged: Jerry Anderson, Bill Joslin, Kristina Lowe, Service Manager, Service VP or Director?
March 13, 2016
Service Dept The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! More
by Hondalover
March 05, 2016
Great People and Great Service Most importantly they care about our safety and do a a through check list. I have been coming to Honda of Cleveland for years and feel confident in t Most importantly they care about our safety and do a a through check list. I have been coming to Honda of Cleveland for years and feel confident in their work. We are a 3 Honda family. Great job. More
by jamesep
Other Employees Tagged: Randy Barger
March 03, 2016
Friendly, knowledgeable staff Sales and service staff have been friendly and helpful every time I have been in Honda of Cleveland. The showroom and service area is always clean an Sales and service staff have been friendly and helpful every time I have been in Honda of Cleveland. The showroom and service area is always clean and the staff show concern for my comfort as well as servicing my new Pilot. More
by MarilynPT
Other Employees Tagged: Andre Dolberry
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