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Rolando Pardo
216 Reviews
216 Reviews
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216 Reviews of Rolando Pardo
June 04, 2025
This is an awesome dealership, where starting from the sales person Alberto to John @ service dept and Rolando in Finance are excellent. sales person Alberto to John @ service dept and Rolando in Finance are excellent. More
by MARILYN TORRECILLAS
Verified CustomerOther Employees Tagged: Alberto Fernandez, John Varela, Tony Mercado
May 29, 2025
Super disappointed probably never buy a Cadillac again roadside assistance guy tried to hustle me $400 at my house roadside assistance guy tried to hustle me $400 at my house More
by Arancibiabailbonds
Other Employees Tagged: Richard Loero , Juan Santos , Edgar Lacayo
May 25, 2025
This is a new Cadillac Escalade. I have taken it 2 times for service for the oil changes. both times i have had to return to the dealer because they did Not do the service correctly. I have taken it 2 times for service for the oil changes. both times i have had to return to the dealer because they did Not do the service correctly. The first time they invoiced me for topping off the DEF fluid since it is a diesel. And they forgot to add the Def fluid. In that same visit I took the car in because of a check engine light and when they told me to pick up the car because it was ready. The check engine light was still on. The second time I took the car in for service and some warranty issues. They called me that the car was ready. When I check the service invoice. They did Not do the oil change. So i came back the next day to pick up the car. Again, they did not top off the Def fluid at service. My experience with Service at Williamson Cadillac has been non other than Awful. I do not recommend this dealer to anyone. More
by GHERRERO
Other Employees Tagged: Bruno Zayas, Mike McKesson
May 02, 2025
Thanks to Mr. Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! More
by Augie
Other Employees Tagged: Richard Loero
May 01, 2025
The My service advisor, Mike McKesson, is always very helpful and accommodating. He solves any issues or concerns without hesitation. very helpful and accommodating. He solves any issues or concerns without hesitation. More
by rudysr30
Other Employees Tagged: Omar Barbachan, Tony Martinez, Pete Betancourt, Mike McKesson, Edgar Lacayo
March 26, 2025
Eric is a pleasure to deal with and so is his manager Rolando. You always get great customer service here and it’s a comfortable environment while you wait. Rolando. You always get great customer service here and it’s a comfortable environment while you wait. More
by M.Holzli
Other Employees Tagged: Erik Fernandez
March 05, 2025
Carmen was great, I was ready to lose it and she calmed me down and took care of things. Cudos to Carmen. me down and took care of things. Cudos to Carmen. More
by VAZQ97
Other Employees Tagged: Carmen Alicea, Mike Valladares
March 04, 2025
Amazing staff and amazing service my go to every time I need to service my vehicles. need to service my vehicles. More
by mikev11
Other Employees Tagged: John Varela, Richard Loero , Tony Martinez, Carmen Alicea, Juan Santos , Mike McKesson, Mike Valladares, Yair Garrido, Fede Prudhomme
February 27, 2025
Very friendly. Always call you back. Will complete your service as soon as they can. super friendly and polite. Would recommend them as a dealership. Always able to Always call you back. Will complete your service as soon as they can. super friendly and polite. Would recommend them as a dealership. Always able to solve your problems. Rate them a A More
by PDONOVAN43
Other Employees Tagged: Mike McKesson
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