"3rd and counting "
This was the third lease I’ve taken out with this same dealership. Every time team has been amazing and this experience was no different. I absolutely love coming here.
"Helpful, accommodating and knowledgeable"
Just a good experience overall.
I appreciate how helpful Rolly Hepinstall was during the time I spent at the dealership and also how knowledgeable Brendan Hancock was with the last few technical questions I had later.
"Happy with 2019 Subaru WRX purchase"
Groove Subaru on Broadway are up with the times and provide valued information via initial email / website inquiries. They respect the fact that not everyone can find time during working hours to receive mobile phone calls.
Rolly was above and beyond and although I wanted a Black WRX originally, made me aware of a new Dark Grey Metalic. I am glad he did as I prefer this over the black option now.
Very happy with car.
Very happy with service
This is my second new car purchase here and I would make them my first stop for a new car in the future.
"Great Customer Service! "
Rolly at Groove Subaru was amazing! He made my experience quick and easy. My car was ready and waiting for me when I arrived, and we went over all of the cool features quickly before starting the paperwork. He also worked with me to give me a fair price. I definitely recommend working with him. Chris in finance was also very friendly and helpful. Great experience all around.
"Very pleased with Groove Subaru"
The customer service I received at Groove Subaru is above and beyond what I expected from a car dealer. Everything went smoothly and I am so happy I chose Groove to purchase my new Crosstrek. Rolly Hepinstall was fantastic! He helped me get a ride to the dealership and explained everything about the car and all the functions in detail. Chris in finance helped me to understand my options in buying the Crosstrek. I would definitely advise anyone looking for a Subaru to go to Groove- highly recommended!
"Transparency, Accountability, and Ease!"
These are the three words I would use to describe all the people I came in contact with at Groove Subaru. Throughout the complete auto buying experience - from emails with sales associate inquiring about different models and negotiating price to the initial test drive to the financing and then (due to an unfortunate set of events) to the service team repairing my car - this has been a transparent experience done with ease.
Rolly and Micah are consummate professionals who helped me throughout the who buying experience. They were frank and upfront and allowed me to get excited about my new purchase.
Meredith with customer service was sympathetic and friendly. She guided me through an unfortunate set of events and reinforced why I was so glad to have purchased through Groove.
Ron in service repairs has communicated well and been transparent in the status of my vehicle.
Since moving to Colorado 2 years ago, Groove Subaru has been the best dealership for both sales and service. I’ve owned 5 Subies in a row so I’ve been around Subaru dealerships for some time and Groove is amazing. Their service department is prompt, friendly, and stays open til midnight!
In sales, Rolly Hepinstall is the man to see. Both myself and my girlfriend got new cars with Rolly’s help. He is patient and really listens to what you want in a car and does everything possible that make that happen. It was truly a pleasure to work with him.
I would highly recommend Rolly as your Sales Representative! He was extremely knowledgeable of the vehicle I purchased (WRX) and has the right idea of no pressure sales. If you’re looking to purchase a Subaru I wouldn’t recommend anywhere else!
We had a great experience with my purchase of our Ascent. Rolly was so great to work with and very efficient. He was respectful of my time and quick turn around.
"The easiest and most pleasant car buying experiences ever!!"
I worked directly with Rollie who found the perfect vehicle for me! He blew away my expectations! It is always intimidating for me as a woman to buy a car alone, but Rollie was very supportive and listened to exactly what my needs were. I felt comfortable from the get go. There was never any pushing or trying to pressure me-he was a just a joy to work with from start to finish. I wish all of my car buying experiences were this pleasant!