Ron Surette | Page 2

I’ve bought many cars and this is hands down the worst dealer I’ve been to. Rudest and most unhelpful staff I’ve ever seen anywhere in sales. Asked for help, the day I picked up my vehicle and was told to dealer I’ve been to. Rudest and most unhelpful staff I’ve ever seen anywhere in sales. Asked for help, the day I picked up my vehicle and was told to YouTube it and that’s not even the only reason why I was treated poorly. Aside from the awful care by them the vehicle I bought had an entire rust hole through the passenger side floor and body was rusted from the frame in some spots at the body mounts and I had to have these things repaired. None of these issues were apparent until I got it home. I do not think they are inspecting their vehicles properly, as these things could be deemed a safety issue before repair and I’m not sure what they are charging for their “service charge” because many things were overlooked. Avoid this place at every cost possible, you will regret buying from here whether it’s care, dealer fees, or the vehicle you bought. There’s much better places, keep your money safe. More

by Irbullet Verified Customer Verified Customer

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Liars. Literally liars. Picked up my new Bronco to find they had put over 35 miles on it - staff took a joyride with the top off and never bothered to prop Literally liars. Picked up my new Bronco to find they had put over 35 miles on it - staff took a joyride with the top off and never bothered to properly secure the windows back on. Awful service, not to be trusted - avoid at all cost. More

by cyndilou29 Verified Customer Verified Customer

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Worst experience I’ve ever had with a service provider or dealership. Will never buy from them again dealership. Will never buy from them again More

by jetthomas24 Verified Customer Verified Customer

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Poor and slow responses Poor readines on delivery Not transparent Need to be more proactive and responsive RON needs to be more polite to the customer If you do not want a customer to come on Sunda transparent Need to be more proactive and responsive RON needs to be more polite to the customer If you do not want a customer to come on Sunday with 10k budget keep a sign board outside, we will not come When complained about cleanlines of car he said’ will you get a Mercedes in 10k’ which was really rude More

by RATU4U Verified Customer Verified Customer

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Sold me a lemon junk car. Horrible. Nightie I'm living .take your car back Horrible. Nightie I'm living .take your car back More

by andyplmhc Verified Customer Verified Customer

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Ran into some challenges and was very impressed with how the management handled the issue! the management handled the issue! More

by mkc4123 Verified Customer Verified Customer

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Jason and Eric found me the perfect car for the perfect price. Great experience at Ferman Ford! price. Great experience at Ferman Ford! More

by mikehennagir Verified Customer Verified Customer

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From start to finish this was an excellent experience. I would recommend the entire tem 10 times ove! I would recommend the entire tem 10 times ove! More

by klimmer0618 Verified Customer Verified Customer

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The salesman was great no pressure service dept also I will tell my friends thanks will tell my friends thanks More

by csnaders121 Verified Customer Verified Customer

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It’s not everyday you have a car salesman with a PhD. Michael was truly both a gentleman and a scholar. Despite a few technical hangups, this was the smoothest and fastest car purchase I’ve had. Thanks M Michael was truly both a gentleman and a scholar. Despite a few technical hangups, this was the smoothest and fastest car purchase I’ve had. Thanks Michael, Nabil, Ronald, and Ferman ford team! More

by thamzy Verified Customer Verified Customer

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