Ronald Stevenson
Ronald Stevenson at Niello Volkswagen

Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
185 Reviews
4.9

185 Reviews

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185 Reviews of Ronald Stevenson

May 18, 2025

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Employee Rating

Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 16, 2025

Dealership Rating
Employee Rating

Ron was great! If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time More

by CLAYTON.PETTUS
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 16, 2025

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I have had nothing but great experiences with Niello. Specifically Ron, he has gone above and beyond. My car has had to have some major repairs that required and extended stay in the shop. I didn’t have More

by shinday
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 14, 2025

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Technician was professional. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. More

by Steve
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 10, 2025

Dealership Rating
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Rod was great to work with once again. I wouldn't think of g o ingredients anywhere else to service my Touareg. More

by Johnross1754
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Black

May 10, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 10, 2025

Dealership Rating
Employee Rating

Ron Stevenson is the BEST! The requirement to submit at least fifteen words would cause me not to respond if Ron wasn’t so great….. More

by roger.buschmann
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 01, 2025

Dealership Rating
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Great communication on time answering would recommend go back there any time great first time experience More

by TTHOMASHARRIS
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 26, 2025

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Employee Rating

Ron was so sweet. I was having a bad day on due to being rear ended on my way to get my car serviced. He was very empathetic and understanding of me crying and made my More

by VALENTINETAJAI
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 26, 2025

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Employee Rating

Rob was great. Great service had me in and out fast. I will always take my car here they are the best. More

by mmmitchell2012
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 26, 2025

Dealership Rating
Employee Rating

Excellent customer care. Quick to answer my calls and explained vehicle conditions report clearly. Good job. More

by TTHOMAS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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