Ross Leffelman
Ross Leffelman at Sierra Toyota

Ross Leffelman

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
329 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.

Dealership Experience

21 yrs

Industry Experience

36 yrs, 6 mos

4.9

329 Reviews

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329 Reviews of Ross Leffelman

March 17, 2026

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My experience was beyond pleasant, I typically dread visiting dealerships with Sierra Toyota has excellent service all around. Mayra Lopez assisted me from the test drive, to applying/approval and finan More

by BrinaB
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mayra Lopez

Mar 17, 2026

Sierra Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear that Mayra made your visit such a positive and comfortable one from start to finish. It means a lot to us that you felt heard, supported, and never pressured throughout the process that’s exactly the experience we strive to provide. We truly appreciate your kind words about our team and are honored to have earned your trust. Congratulations on your purchase, and we look forward to assisting you again in the future!

March 02, 2026

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Very pleased with all aspects of Sierra Toyota. Sales, Finance, and Management They couldn’t have been more customer friendly and professional. They collectively are the reason we have traveled fro More

by johnsides50
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Mar 05, 2026

Sierra Toyota responded

Thank you so much for your kind words! We truly appreciate you making the trip from Tucson to visit us here at Sierra Toyota. It means a lot to our entire team that you continue to trust us with your vehicle purchases. We’re glad to hear that your experience with our Sales, Finance, and Management teams was friendly and professional. Your recommendation to family and friends is the highest compliment we could receive. We look forward to continuing to serve you for many years to come. Thank you again for being part of the Sierra Toyota family!

March 01, 2026

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From sales to finance, every aspect of Sierra Toyota is “first.class!”! Jeff Bennett is an absolute pleasure to work with as are the management staff. We’ll be back when this lease expires. More

by johnsides50
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Mar 02, 2026

Sierra Toyota responded

Thank you so much for the amazing feedback! We’re thrilled to hear that your experience with Sierra Toyota, from sales to finance, was “first-class.” Jeff Bennett and our entire management team truly appreciate your kind words. We can’t wait to welcome you back when your lease expires and we’ll be here to make your next experience just as exceptional!

February 14, 2026

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We hate paperwork, Caleb took in our 2022 rav4 and we got a 2022 ford escape with cash back and were able to go out while they did all the paperwork-I grew up with my parents buying cars here and will not go More

by sagesnooze
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett, Caleb Macias

Feb 16, 2026

Sierra Toyota responded

Thank you so much for sharing this it truly means a lot to us! We’re so glad Caleb was able to make the process easy and convenient for you. Trading your 2022 RAV4 and getting into a 2022 Ford Escape with cash back while we handled the paperwork is exactly the kind of smooth experience we strive for. It’s especially meaningful to hear that your family has trusted us over the years and continues to come back. That kind of loyalty means everything to our team. Thank you for being part of the Sierra Toyota family we look forward to helping you for many more years to come!

February 06, 2026

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Everyone from Ross and Jeff to Julie in Finance were extremely helpful and forthright. I flew in from Arkansas to purchase the vehicle and will do it again. The price, process and people all exceeded More

by BWard
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Feb 06, 2026

Sierra Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear that Ross, Jeff, and Julie in Finance were all extremely helpful and forthright. It truly means a lot to us that you flew in from Arkansas to purchase your vehicle, and we’re honored to know you’d do it again. We’re glad the price, process, and people exceeded your expectations and made this the easiest vehicle purchase you’ve ever had. Enjoy your new vehicle, and we look forward to helping you again in the future!

January 17, 2026

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Excellent service … superior concern and care for our needs and wants…. wonderful and SMART salesperson!!! More

by mklametti
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Caleb Macias

Jan 19, 2026

Sierra Toyota responded

Thank you for the wonderful feedback! We’re so happy to hear you received excellent service and felt genuine care and concern for your needs and wants. It’s great to know our salesperson provided such a smart and positive experience. We truly appreciate your trust in Sierra Toyota and look forward to serving you again!

January 07, 2026

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Mayra is an awesome sales lady. she did not rush me on any vehicle, worked for me when I needed questions answered through her mgt. Very detailed on what cost would be on each vehic More

by azchcavan
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Burns, Mayra Lopez

Jan 08, 2026

Sierra Toyota responded

Thank you for the great review! We’re so happy to hear that Mayra provided such a positive experience by taking her time, answering your questions, and being detailed and transparent with pricing. She truly goes above and beyond for her customers. We appreciate you choosing Sierra Toyota and look forward to assisting you again in the future!

January 02, 2026

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This was our first time working with Sierra Toyota and was the best car buying experience we have ever had. Working with Manessa, Julie, and Ross was a real pleasure. We did most of the process over the More

by smarsh70
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Manessa Morales

Jan 02, 2026

Sierra Toyota responded

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re truly honored to hear that your first experience with Sierra Toyota was the best car buying experience you’ve ever had. Manessa, Julie, and Ross will be thrilled to know their professionalism and teamwork made the process smooth and exactly as promised especially handling so much ahead of time to respect your schedule. Congratulations on your new Tacoma! We truly appreciate you making the drive from Tucson and for the high recommendation. Welcome to the Sierra Toyota family, and we look forward to taking care of you for many years to come!

December 29, 2025

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Another great buying experience, from sales to service always amazing service. We love our Toyota’s More

by rossleffelman
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Recommend Dealer
Yes
Dec 29, 2025

Sierra Toyota responded

Thank you for your continued trust and loyalty! We’re thrilled to hear you had another great experience with both our sales and service teams. It truly means a lot to us that you love your Toyotas and choose Sierra Toyota time and time again. We look forward to taking care of you for many years to come!

December 04, 2025

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Yes, I needed a car and Steven gave me the best car. I really appreciate his patience and his time. I had a very, very good experience from everyone, Andrea as well. they make you feel like you're at ho More

by brown_suga12190
Sales Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Sierra Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear that Steven and Andrea made you feel at home and helped you find the perfect car. We truly appreciate your kind words and are so glad you’re enjoying your new vehicle. Welcome to the Sierra Toyota family!

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