Ross Leffelman
Ross Leffelman at Sierra Toyota

Ross Leffelman | Page 4

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
331 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.

Dealership Experience

21 yrs, 1 mo

Industry Experience

36 yrs, 7 mos

4.9

331 Reviews

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331 Reviews of Ross Leffelman

August 11, 2024

Dealership Rating
Employee Rating

Very proffesional! Very friendly staff they all made me & my family feel welcome, very clean nice atmosphere! Mayra Lopez is incredibly friendly eager to help extremel More

by Deni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynn Burns, Mayra Lopez

Aug 15, 2024

Sierra Toyota responded

Thank you for the great review! We’re so glad you and your family felt welcomed and that Mayra provided excellent service. If you need anything else, just let us know. Thanks again!

August 04, 2024

Dealership Rating
Employee Rating

Grateful to have been able to get my car special ordered thanks to Jeff Bennett. Excellent service by him. I highly recommend doing business with him. On cloud 9!! Thank you!! More

by Boston Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2024

Sierra Toyota responded

Thank you so much for your fantastic review! We’re thrilled to hear that Jeff Bennett provided excellent service and helped with your special order. We appreciate your recommendation and are delighted that you’re on cloud 9! If you need anything else, we’re here to help. Thanks again!

July 27, 2024

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Everyone I've communicated with at this dealership is friendly, helpful, and knowledgeable. They provide great customer service, are trustworthy, and make the car buying/trading process easy. More

by chmi434
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Jul 31, 2024

Sierra Toyota responded

Thank you for sharing your experience! We're delighted to hear that everyone you communicated with at our dealership was friendly, helpful, and knowledgeable. Providing great customer service and ensuring a trustworthy, easy car buying or trading process are our top priorities. If you need any further assistance or have any questions, we're here to help. Enjoy your new vehicle!

June 26, 2024

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Employee Rating

Marvin was the best salesman I have ever dealt with. Very knowledgeable and easy to deal with. Drove 5 hours to get my vehicle because Sierra Toyota way the only dealership that could get the vehicle I More

by jamkjwillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Steven Vanatta , Marvin Morris

Aug 02, 2024

Sierra Toyota responded

Thank you for the great review! We’re glad Marvin made your experience positive, and that Sierra Toyota had the vehicle you wanted. We appreciate your long drive and look forward to helping you again in the future!

May 31, 2024

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Employee Rating

From start to finish Jeff and then Ross made buying a vehicle an easy process. They are fair and there was no pressure put on us whatsoever. This place goes “above and beyond” to work the best deal! High More

by Lundys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Jun 03, 2024

Sierra Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Jeff and Ross made your car-buying experience smooth and pressure-free. It's great to know that you felt we went "above and beyond" to work out the best deal for you. Your recommendation means a lot to us. Enjoy your new vehicle, and please don't hesitate to reach out if you need any further assistance in the future!

May 10, 2024

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Employee Rating

Great experience, fast friendly service from Erick! Definitely will be recommending to friends and family More

by MEGERA42
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 17, 2024

Sierra Toyota responded

Thank you for your feedback! We're delighted to hear you had a great experience with Eric. We appreciate your recommendation and look forward to serving your friends and family as well. Congratulations on your New Tacoma!

May 02, 2024

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Steven is a Rock Star. Steven is extremely knowledgeable about cars. Steven was able to answer all my questions. More

by Rollerprince
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 22, 2024

Sierra Toyota responded

Steven sounds like he really knows his stuff! We're glad to hear he was able to help you out and answer all your questions. Thanks for sharing your positive experience with us!

May 01, 2024

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Best shopping experience ever. Jeff Bennett (sales) and the team are great. Honest, straightforward, and very easy to work with. Highly recommend! More

by refugio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

May 03, 2024

Sierra Toyota responded

Thank you for sharing your positive feedback! We're thrilled to hear that Jeff Bennett and our team provided you with such an exceptional shopping experience. We strive to make the car-buying process honest, straightforward, and easy for all our customers. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out.

April 21, 2024

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Employee Rating

Everyone was friendly, knowledgeable, and fast. We ordered a Tundra; expected it in 8 weeks or more, got it in just over 3. We also got a fair value for our trade. More

by battlewithin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Lynn Burns , Marvin Morris

May 22, 2024

Sierra Toyota responded

Thank you for the kind words! We're happy you had a good experience with us. Enjoy your new Tundra!

April 17, 2024

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Employee Rating

I've been a customer for 25 years for two simple reasons: Product sold and customer service. I will continue until I'm no longer satisfied which, I'm confident will never happen. Nothing but kiddos to say More

by wrightw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Morales

May 22, 2024

Sierra Toyota responded

Thank you for being a loyal customer for 25 years! We're thrilled to hear that you've been satisfied with our products and customer service. We'll keep striving to exceed your expectations. Thanks for your kind words about our staff too!

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