"Wonderful buying experience (purchased 3 cars)"
We have purchased 3 cars from Tustin Mazda and had a wonderful buying/leasing experience each time. I would highly recommend this dealership and the salesmen who helped us. We love our Mazdas and we would definitely buy from this dealer again. First we purchased a certified pre-owned Mazda 3 for my teenage daughter, then we leased a 2018 Mazda 3 for me, and then we leased a 2018 CX5 for my wife. Each time we visited the dealership we got great customer service with no sales pressure at all and we got great deals each time with no hassle. The first car we purchased was from Rossi Benavente. The next two cars were leased from Victor Centeno. The were both professional, respectful, friendly, mellow, knowledgable, helpful, and efficient. When they did not have the color we wanted, Victor drove to Huntington Beach to get us a car in the color we wanted. During the last purchase, the owner took the time to introduce himself and to thank us for our business. They even served us lunch. The service department has also done a great job for us.
"Fantastic service and very freindly team"
I have purchased many new vehicles and this was on par with the best service from the most prestigious dealers in Southern California. The staff was very helpful, open, and honest, with a strong sense of service toward the customer.
Larry Henderson and team went above and beyond to get us a fantastic deal on a Grand Touring CX-9, which was everything that we wanted.
I would like to thank everyone at Tustin Mazda and look forward to continuing the relationship.
"Best car buying experience in OC!"
Having previously purchased a new vehicle from Tustin Hyundai, I decided to return to the Patterson family to purchase my next vehicle: a 2017 Mazda CX-5 AWD Touring. When I arrived at Tustin Mazda, I was greeted by Frog. He was very engaging, friendly, honest, and excited to be show me their inventory of CX-5 vehicles and even more excited during the test drive. Along with Rossi (another sales employee who shared an office space with Frog) and Louis (who handled my finances), I had a great overall car-buying experience and would definitely recommend anyone to purchase a car from Tustin Mazda!
"Great experience overall"
Shaun McCray and Rossi were super helpful in helping me find the perfect car. They didn't try to push anything on me that I didn't want or need. They were very conscious of my budget and time. I had two children with me and they were polite and courteous to them as well. There was even a room for them to play in while I did the paperwork. I highly recommend going to Tustin Mazda and asking for a Shaun!
"First time's the charm!"
Just wanted to take the time to leave a review regarding my first car buying experience. As soon as I walked up to Tustin Mazda me and my mom were greeted with a friendly smile. Rossi was the salesman that helped us, and we couldn't have asked for anyone better. He answered all the questions we had and directed us to the car that fit our needs. When it came down to talk about pricing, he made everything extremely simple and fair. If you're on the lookout for a new car, Rossi will definitely take care of you. Tell him Devin sent you!
"Awesome overall experience!! :)"
I recently got a Mazda 3 at Tustin Mazda. I was lucky enough to be helped by Rossi Benavente; I could not have been happier with his customer service. He was patient, personable, and helpful when answering all my questions. I appreciated that he wasn't pushy, and I could tell he genuinely wanted me to be satisfied with my experience there. I left leaving happy with my new Mazda and all I can say is Rossi along with everyone at Tustin Mazda made my first car purchase an overall great experience. Definitely recommend!!
"Best customer service best deals"
I just bought two Mazda 6 this week from Tustin Mazda dealership and I got great deals and service with Rossi Benavente. We had the best experience at a dealership ever!
Rossi was highly professional, knowledgeable and courteous. He opened doors for us, got us drinks and lunch and offered to pick me up from home. He worked very hard and late for us until late on Saturday night. It was a pleasure to work with him.
I strongly recommend Tustin Mazda and Rossi Benavente there. He is no pressure sales guy and wants you to get the car you want.
Mazda's are more sporty and drive better than the competition in this category. I had Toyotas and Honda's for years but Mazdas are more fun to drive and better looking.
For some reason my previous review didn't show up. Possibly because I'm using my brother's account who left a review before. I was referred to this dealership by my brother who purchased a car for his daughter about a week ago and was so happy with his experience there. I didn't purchase a car yet but if I do choose Mazda this is where I will be going. Great customer service and a very relaxed environment.
"Best car dealership experience EVER!:)"
Shaun McCray and Rossi Benavente were AMAZING! My husband and I were SO please with our experience at Tustin Mazda! I would and will recommend them to all of my friends and family! They made us feel very comfortable with our purchase and we couldn't thank them enough! They always had a smile on their faces and they did a great job making us laugh! A HUGE "Thank you!" to the both of you!We are so pleased with our new CX5!
Just purchased my daughter her first car and am extremely happy with the service we received here at Tustin Mazda and especially from Our salesman Rossi Benavente. One thing I must say is that he really isn't that usual sleazy car salesman we all know and hate. He genuinely cared about our wants and needs, he didn't pressure us into buying as well. We actually bought the car 3 weeks after we initially came to look at the car. I will most definitely recommend Tustin Mazda and Rossi to all my friends and family. Thanks so much!!