"Best Car Buying Experience Ever"
I’m usually very apprehensive when it comes to buying a car. I don’t like the high-pressure sales techniques. This is not what I experienced at all at OC Mazda. We were greeted by Rossi, and he told us that we could roam around the certified cars at our leisure. He left us alone, and we’re able to peruse their inventory without interruptions. When we were ready, then he came over and answered all of our questions. He was very personable and made the whole experience enjoyable ... with no pressure at all. We were able to take each step in the process on our terms. He was also very knowledgeable and helpful. Rossi is amazing and I would highly recommend him!
"Friendly and factual service"
Before OC Mazda, I had gone to a few other Mazda dealers looking for a new car. The service I received at OC Mazda was the best. I was first met by Rossi. By that, I mean Rossi met me out front with a friendly smile and a hand shake asking how my day was going. It was as if he was welcoming me into his home. The conversation we had about potential cars was the easiest and effortless. He broke down my financing options for me on the cars I was interested in that was understandable without any hidden “lingo” you tend to associate with car salesmen. I came back a week later to finally make my purchase. Rossi wasn’t available so Shaun stepped up in a big way. Equally as friendly and relatable, Shaun turn a nerve wracking experience into a relaxed one. Pointing out features on my Mazda3 and working his magic to get me the best deal available at the time. OC Mazda treated me like one of there own and did everything they could to make the car buying experience simple and easy.
"Best service ever"
This is my third vehicle with Tustin Mazda. This was the most helpful and easiest experience to date. I got the exact car I wanted with a great deal and price. Larry was helpful and great working with. I will definitely be coming back in the future.
"Love my used car"
It was made very easy to buy my first car and everyone was very friendly and easy to work with, would highly recommend them to anyone.
So far, I've purchased 2 cars from this dealership and they always seem to exceed my expectations. I worked with Rossi Benavente both times and he did his best to get me to where I wanted to be budget wise. I absolutely love my new car. The dealership is super nice as well. They recently redesigned the building and it looks totally clean and modern. This is definitely MY dealership! Thanks Tustin Mazda!
"Above and beyond"
Thank you Rossi and the whole team at Tustin Mazda! My salesman Rossi was very easy to work with and understanding of our situation. He really went out of his way to make sure we got the right car at the right price. I didn't feel pressured at all to buy which was a huge relief. I highly recommend giving Tustin Mazda a chance if you're ever in the market for a new or used vehicle.
Both Omar and the entire sales staff made our car buying experience very pleasant and hassle free. Everyone that we talked with was a great listener, they met our needs, and most importantly they didn’t waste our time. I would recommend to anybody in the market to buy or lease a Mazda to go and talk with Omar and his team at Tustin Mazda!
"DREAM COME TRUE!!! 😍"
- Megan Adams
We had an unbelievable experience at OC Mazda and couldn’t be happier. Love, love, love my New cx5 and really felt like family! John and his team are beyond friendly and went above and beyond getting me approved for my very first NEW car! Very grateful for you guys! From the bottom of our hearts “Thank You!” 🙏🏼?? Megan and Chris
"Great experience. Quality people!"
- brett and kira
We had such a great experience looking for and eventually purchasing a Mazda CX9 here! We worked with Robert, Larry, and Rossi, and they were all very friendly and helpful. So many car dealerships feel sketchy and sleazy, with untrustworthy dealers who don't have your best interest in mind. Our experience at OC Mazda was different. Everyone we worked with here seemed genuine and felt like customer advocates more than a salespeople. Would recommend this place to anyone!
"Wonderful buying experience (purchased 3 cars)"
We have purchased 3 cars from Tustin Mazda and had a wonderful buying/leasing experience each time. I would highly recommend this dealership and the salesmen who helped us. We love our Mazdas and we would definitely buy from this dealer again. First we purchased a certified pre-owned Mazda 3 for my teenage daughter, then we leased a 2018 Mazda 3 for me, and then we leased a 2018 CX5 for my wife. Each time we visited the dealership we got great customer service with no sales pressure at all and we got great deals each time with no hassle. The first car we purchased was from Rossi Benavente. The next two cars were leased from Victor Centeno. The were both professional, respectful, friendly, mellow, knowledgable, helpful, and efficient. When they did not have the color we wanted, Victor drove to Huntington Beach to get us a car in the color we wanted. During the last purchase, the owner took the time to introduce himself and to thank us for our business. They even served us lunch. The service department has also done a great job for us.