Roy Beck
Roy Beck at W&L Subaru

Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,125 Reviews
4.8

1,125 Reviews

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1125 Reviews of Roy Beck

July 12, 2025

Dealership Rating
Employee Rating

Very good. .when a car is left that day,and needs worked on but they are very busy and can't get to it that day, they need to keep in touch on what's going on s More

by none25
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Jul 14, 2025

W&L Subaru responded

Thank you for the kind words and helpful feedback! We’re thrilled you had a great experience with our team, and we’ll work on improving communication during busy times.

July 12, 2025

Dealership Rating
Employee Rating

Car would not start. Thought it was the remote or battery. Got started and went directly to dealership. It was because I had it in accessory mode. Car was checked. More

by dpbpab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

W&L Subaru responded

It was our pleasure helping you! If you need anything else just let us know. Thanks for the feedback and have a great day!

July 10, 2025

Dealership Rating
Employee Rating

Always a great experience taking my vehicle here. They are very friendly ,helpful and keep you updated to date on your repairs. Unlike some other dealers. I will be a customer for life. More

by baccmc16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings! We are delighted to hear that your experience was exemplary!

July 10, 2025

Dealership Rating
Employee Rating

The staff is always friendly, knowledgeable and courteous. They keep me informed as to any repairs or service needed. During this visit for an oil change, they were able to complete the annual insp More

by annie218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jul 11, 2025

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! We appreciate your business!

July 02, 2025

Dealership Rating
Employee Rating

W&l is a great dealership they take care of the customers from to service. More

by bwhip63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Matt Gilbert

Jul 07, 2025

W&L Subaru responded

Thank you so much for reviewing our dealership!

June 23, 2025

Dealership Rating
Employee Rating

Happy with the service and try the care taken by the team at W & L .thanks More

by tjpbcp84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

W&L Subaru responded

Thank you so much for the feedback!

June 14, 2025

Dealership Rating
Employee Rating

Level of professionalism is like no other. From the start of dropping off vehicle to the updates about the repair and the completion were remarkable More

by adamwjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

June 10, 2025

Dealership Rating
Employee Rating

All great highly recommend them! The dealer rater app that that goes thru all this crap to give a review is crap ! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Jun 16, 2025

W&L Subaru responded

Thank you so much for the 5-stars Mary! Dealerrater definitely could make things easier that is for sure! Thanks again, Mary!

June 10, 2025

Dealership Rating
Employee Rating

Fast repair and car looks like new! Great friendly service. Would definitely recommend for any collision repairs! More

by akopczick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

W&L Subaru responded

Thank you for reviewing your experience with our collision center!

May 11, 2025

Dealership Rating
Employee Rating

All the staff is kind, respectful and knowledgeable of the product. The dealership is very clean. More

by dlgalleygirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

W&L Subaru responded

Thank you so much for sharing your thoughts online!

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