This is my 3rd Jeep purchase from Roy Faulkner and as always with Roy and the dealership I am always taken care of. Thank you.
"Friendly and honest."
- B. Jarret K.
Our experience buying a vehicle here was nothing short of fantastic. Roy, Chance, and really the whole team were honest and friendly to work with. They valued our trade the right way, and got a deal done that bought us the right truck with all the equipment at the right price. Not to mention we had less than stellar credit. Thanks again guys!
"Honest, efficient and sell a quality product. "
- Ts Rage
Roy Faulkner was my Sales Contact. He is a laid back guy and it works. No pressure, just very helpful and knowledgeable. The entire staff was very courteous and this was by far, my most enjoyable car buying experience. After all my research of top tier trucks, Their is no question, RAM makes the best quality truck on the market.
"My new jeep"
Plenty of new units to look over. Ron in sales was just on top of all my requests. Fast answers to all my questions. Bought my dream ride.
"Paint repair "
I purchased a 2017 Chevy Camaro two weeks ago, at the time of purchase there was a scratch that needed to be repaired.
The morning of the repair, I arrived at 8:30 and there were not any loaner cars available on the lot at that time. Roy Faulkner , my salesman offered me to use his own car for the day so I could make it to work. A wonderful gesture on his part so my day wasn't interrupted.
At the time of drop off that morning Roy also noticed my check engine light was on and he sent it to Ferman Chevrolet and needed to be kept overnight to diagnose the reason why my check engine light was on .. He said it was still ok that I kept his car overnight
The next morning he kept in touch with me and at 5:00 pm the car was ready and he sent Sher to drive my car to me and then drive his car back to the dealership. The reason I appreciated his gesture so much was it was dark out already and I live in Citrus Park and it takes me 40 minutes to drive to Ferman of New Port Richie.
Many thanks for excellent service !!
Other Employees Tagged:
This is my 5rh purchase from Ferman in my family and has always been great service and I will always recommend Ferman to all my friends and family.
"flashing red light"
Jamie, my service advisor, took care of my problem as always. He is rated a 10 as far as I am concerned. I will only deal with Jamie
"Satisfying and comfortable"
All that i had contact with from my salesmen Rob and Kenny , Chance the sales manager and the finance manager . I wad treated with courtesy and respect , all questions were answered promptly . I left the store happy with my new truck .
"Birthday surprise "
My wife is very happy with her new 2018 JK. We initially looked at a lifted and somewhat built JL, (it was more than we wanted to spend), but after leaving and coming back two days later I worked a deal on a new JK that we are going to customize ourselves. My wife was out of town at the time and I was able to surprise her with it for her Birthday. The Jeep lifestyle is already starting out great for our family! Roy was very knowledgeable on the Wranglers and made us realize we were buying into a lifestyle. He did a great job and we would definitely come back to Ferman.
"Above and beyond "
Thank you to Ferman Dodge team. I called them looking for a truck and they were able to find what I wanted for a price I could afford. They were very helpful in every step of the process.