Ruben Jimenez

i was a loyal customer of hayes since 2018 when we moved down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process t down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process they stopped providing me loaners, i took my jeep for a oil change and they change my brand new read wiper blade for a old one which i noticed 2 weeks later and didn;t repond for it. recently y purchased a brand new 2026 RAM Rebel brand new at a different dealer where i felt cared, and value which is the most important thing for me. also at the time of the purchase of the jeep i got a service contract for 8 oil changes and on my second one one of the service advisors told me "buddy this is your last oil change, the next one you will have to pay". i felt robbed. More

by edwin161229 Verified Customer Verified Customer

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Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience. They also did not put the temp tag on, tried to ask us to drive an hour + back to the dealership, which was refused, so they had to come to our office to do it. More

by cvose Verified Customer Verified Customer

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Excelente atencio buenos vehiculos en venta se adaptan à cualquier presupuesto qué tengas los recomiendo al 100% cualquier presupuesto qué tengas los recomiendo al 100% More

by emberls Verified Customer Verified Customer

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Ryan did a great job of meeting my needs as did Ruben in finance. Highly professional finance. Highly professional More

by jlloyd4312 Verified Customer Verified Customer

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Excelente atencion muy buen servicio y una venta 100% transparente felicitó al vendedor Enrique Camacho muy buena atención y servicio junto al Gerente Ruben Jiménez que también ayuda a cualquiera que val transparente felicitó al vendedor Enrique Camacho muy buena atención y servicio junto al Gerente Ruben Jiménez que también ayuda a cualquiera que valla para comprar en Hayes de Gainsville FELICITACIONES los recomiendo al 1000% More

by emberls Verified Customer Verified Customer

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Enrique was a joy to work with. He was very professional and attended to all of our questions and needs. He made the buying process very easy and has restored our faith in salesma He was very professional and attended to all of our questions and needs. He made the buying process very easy and has restored our faith in salesmanship. More

by lacey4m Verified Customer Verified Customer

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Hayes has always been there when our family is looking for a vehicle! Always welcoming and ready to help! for a vehicle! Always welcoming and ready to help! More

by tabitha Verified Customer Verified Customer

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I had a very pleasant experience, Alexis jimenez was very helpful and very knowledgeable! I had called ahead and told him what i needed and everything was perfect! This is the third vehicle i buy there and helpful and very knowledgeable! I had called ahead and told him what i needed and everything was perfect! This is the third vehicle i buy there and i will continue to buy there! Ruben was also excellent! No xx straight to the point! More

by alexat27 Verified Customer Verified Customer

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From test drive to getting the keys, our experience, once again was excellent. We drove 5-6 different SUVs from their stocked preowned lot but ultimately went with another Jeep Grand Cherokee Ltd. Our previo again was excellent. We drove 5-6 different SUVs from their stocked preowned lot but ultimately went with another Jeep Grand Cherokee Ltd. Our previous Jeep had 185k miles and not one issue in the 10 yrs we owned it! Of course the 2025 model is larger and obviously updated! We couldn’t be happier with our decision. Bowen,our sales associate was polite, knowledgable and very accommodating. Rubin in financing was efficient, explained everything precisely without any pressure. We left with a brand new Jeep that I hope lasts for another 185,000 miles! Hayes family dealership treats you just like family!. More

by karla10 Verified Customer Verified Customer

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By far best experience at a dealership. Ritch was great and helped us find exactly what we were looking for. Ritch was great and helped us find exactly what we were looking for. More

by joshcburdette Verified Customer Verified Customer

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