Rubin Lapidus
Rubin Lapidus at Med Center Mazda

Rubin Lapidus | Page 2

Salesperson

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.8
178 Reviews

Dealership Experience

9 yrs, 11 mos

4.8

178 Reviews

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178 Reviews of Rubin Lapidus

July 09, 2025

Dealership Rating
Employee Rating

Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switc More

by stevensonb45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2025

Med Center Mazda responded

Hi there, Thank you for taking the time to share your experience. While we’re truly glad to hear you had a great experience with our sales and parts departments, we're very sorry that your time with our service department didn’t meet expectations. It’s certainly not the level of service we aim to provide, and we understand how repeated issues and long wait times can be discouraging. Regarding the loaner vehicle situation, we know how inconvenient that must have been and are reviewing how these policies are communicated and managed to better serve all our customers in the future. Your feedback is being shared directly with our service leadership team so we can make improvements where they’re clearly needed. If you're open to it, we’d appreciate the opportunity to speak with you directly and see how we might make things right. Please don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. Thank you again for your honest review—and for recognizing the efforts of our sales and parts teams. We hope we can regain your trust.

June 25, 2025

Dealership Rating
Employee Rating

I recently brought my daughter’s car in for service and received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the c More

by sddubrinsky
Service Communication
Recommend Dealer
No
Jun 30, 2025

Med Center Mazda responded

Hi there, Thank you for sharing your feedback. We’re very sorry to hear about the lack of follow-up and communication regarding your daughter’s recent service visit. That’s not the level of attentiveness we strive to deliver, and we completely understand your frustration. Your decision to take your business elsewhere is understandable, and we regret missing the opportunity to assist you properly. We genuinely appreciate you bringing this to our attention—it helps us identify where we need to improve. Should you choose to visit us again in the future, we hope to provide you the level of care and service you rightfully expected.

February 28, 2025

Dealership Rating
Employee Rating

Rubin was great! He made the buying process easy and as stress free as possible. Financing was also easy and straightforward! More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves

February 22, 2025

Dealership Rating
Employee Rating

Everyone were helpful, kind and made us feel welcome ant every turn. The staff were enthusiastic about their product also. More

by jmsistrunk
Recommend Dealer
Yes

Other Employees Tagged: Fred Farmer, Todd Mayers

February 14, 2025

Dealership Rating
Employee Rating

Rubin was great to work with when we bought our new Mazda. He was professional, respected our time, and really listened to our wants and needs. I highly recommend him! We were very pleased with our car More

by cindyjreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves

January 30, 2025

Dealership Rating
Employee Rating

Awesome experience. I have used MedCenter Mazda since 2004 and I have had nothing but wonderful experiences with this company. More

by wavery6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Eaves, Tracy Case

December 29, 2024

Dealership Rating
Employee Rating

These guys were great to work with! They were so kind and didn’t pressure us at all. Found a dream car! More

by lauren
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Todd Mayers

November 11, 2024

Dealership Rating
Employee Rating

Med center Mazda Always takes good care of us, in a professional and timely manner. More

by judystrout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

They always take care of me, great service with a friendly smile. They get it right the first time. Love this dealership. More

by sunta1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Will Lastrapes, James Hobbs , Barry Burns

November 03, 2024

Dealership Rating
Employee Rating

Great experience, easy processes with minimal sales pressure. Car was ready to go when I got there. Out of state purchase made easy. More

by torresh003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson

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