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Russ Hoeschen
Russ Hoeschen at Tenvoorde Ford
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Russ Hoeschen | Page 10

Quick Lane Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
222 Reviews
4.5

222 Reviews

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222 Reviews of Russ Hoeschen

February 25, 2022

Dealership Rating
Employee Rating

Great Service in a very timely manner. Would definitely use these guys again! Thank You More

by jacobadams619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen

Helpful
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Mar 01, 2022

Tenvoorde Ford responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

Dealership Rating
Employee Rating

This was the 4th time I brought in my F-150 for the same problem. Changed the front wheel bearing at a cost of around $800 on 1st visit… still had grinding noise coming from front end. 2nd visit could not d More

by rckholthaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mike Asperheim, Barry Jensen

Helpful
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Feb 21, 2022

Tenvoorde Ford responded

We would like to apologize for your frustrating experience with our Service department. The situation you have described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we would like to regain your trust. If you are open to discussing this issue in further detail, please contact Craig Schaefer at cschaefer@tenvoordeford.com at your earliest convenience so we can work towards a resolution. Thank you for alerting us to this issue and we look forward to speaking with you soon.

February 13, 2022

Dealership Rating
Employee Rating

Staff is friendly and they do great work I would continue service in the future More

by marcas2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen

Helpful
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Feb 14, 2022

Tenvoorde Ford responded

Thank you, Marcas, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

February 05, 2022

Dealership Rating
Employee Rating

I’ve always had good service when I brought my vehicle into Tenvorde. Mike Asperheim is always treating me very well and took care of me More

by lpdlld918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Kris Culhane, Dan Lochner , Hayden Mell

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Feb 07, 2022

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

February 02, 2022

Dealership Rating
Employee Rating

The guys there are always honest to what I need. No pressure if I decline due to cost. More

by cnylen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen

Helpful
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Feb 03, 2022

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 20, 2022

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Employee Rating

Easy to work with Great serviceService personnel want Easy to work with Great service Service personnel want to satisfy you Pricing is reasonable More

by JEFFREYLOBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Mike Asperheim, Barry Jensen

Helpful
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Jan 24, 2022

Tenvoorde Ford responded

Jeffrey, we are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 15, 2022

Dealership Rating
Employee Rating

Great service and minimal waiting time. Friendly staff and good and central location in St Cloud More

by Kasperddt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen , Grant Clifton

Helpful
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Jan 18, 2022

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 13, 2022

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Employee Rating

Fast, friendly, high-quality service. The service technician's level of expertise is exceeded only by their total commitment to costumer service and satisfaction! More

by RODPEDERSONIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen , Grant Clifton

Helpful
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Jan 24, 2022

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

January 08, 2022

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Employee Rating

Professional service, the employees were very helpful and courteous. They were polite and they explained what my truck needed More

by lpdlld918
Customer Service
Recommend Dealer
Yes
Helpful
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Jan 10, 2022

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 08, 2022

Dealership Rating
Employee Rating

Good but could a little faster on there services tomes. Alright in the other services. More

by BJBON55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Grant Clifton

Helpful
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Jan 10, 2022

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Tenvoorde Ford, if there is anything else we can do, do not hesitate to contact us!

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