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Dan Lochner
Dan Lochner at Tenvoorde Ford
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Dan Lochner

Finance Manager

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.4
70 Reviews
4.4

70 Reviews

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70 Reviews of Dan Lochner

May 03, 2024

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Really great experience! Drew was a pleasure to work with - positive attitude, no pressure, informative and willing to help in any way he could. We were quite pleased with More

by cmh0
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Recommend Dealer
Yes

Other Employees Tagged: Kris Culhane, Scott Harris, DREW BROCKMAN

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May 03, 2024

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Great experience both times I bought a vehicle through them. Would definitely shop there again. More

by chris
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Stumpf

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March 26, 2024

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Excellent service and friendly salesmen. Very helpful setting up and explaining the technology. I has to return and AJ took a lot of time to fix the minor problem More

by mjmott
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Recommend Dealer
Yes

Other Employees Tagged: AJ Gerwing

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Mar 26, 2024

Tenvoorde Ford responded

Thank you for your kind words! At Tenvoorde Ford, we pride ourselves on excellent service and friendly salesmanship. We appreciate your return visit, and we're glad AJ could take the time to fix the problem for you. Thank you for choosing Tenvoorde Ford!

March 14, 2024

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Purchased a 2020 F150 king ranch We purchased under coating, Paint sealant, We dropped the truck off over night came to pick it up asked if everything was done was told yes. Got home looked under the t More

by Stacker
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Recommend Dealer
No

Other Employees Tagged: Scott Harris

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Mar 15, 2024

Tenvoorde Ford responded

Hello, We apologize for the inconvenience and disappointment you experienced. This falls short of our standards, and we're truly sorry for the oversight. Your feedback is valuable, and we'll use it to improve our processes and ensure better service in the future. Please don't hesitate to reach out to Craig Schaefer at cschaefer@tenvoordeford.com if there's anything else we can assist you with.

Mar 16, 2024

Stacker responded

After I got the truck home. I had to put a gallon of washer fluid in the tank. Checked the break fluid, it was under the low line. Added break fluid to the correct height. The antifreeze fluid was at the low point. Brought that up to spec. There was a tag that said you did an oil change on my windshield, I am positive it was ever done since the oil was really dirty and black when I checked it. I have been changing my own oil for 50 years so I know what it looks like when it’s dirty. I did an oil change myself so I know when it was done and what oil was used. They oil life gauge on the truck said 75%. What a joke. At least now I can start maintaining the vehicle myself and know it is done right. This truck when in my possession will never go over 5k miles on an oil change. You deleted all the work that was done on the truck through the app. When I first got the app I looked to see what was done on the truck for service and I saw the records. Went to add what I did and all the records were gone.

March 01, 2024

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Unwilling to stand behind the lemon car they sold us. Disappointed but this dealership and their customer service. More

by alexia
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Recommend Dealer
No

Other Employees Tagged: George Hartley, Kris Culhane , Alex Ladino

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Mar 03, 2024

Tenvoorde Ford responded

Dear Alexia, We're sorry to hear about your disappointment with the vehicle you purchased from us. Please reach out to David Rodriguez at drodriguez@tenvoordeford.com so we can discuss your concerns and work towards a resolution. Your satisfaction is important to us, and we're here to assist you.

Mar 04, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 08, 2024

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I have been buying from Dan Larson for years. He is easy to work with and always does a great job! More

by Happy Customer
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Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Kris Culhane

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Feb 23, 2024

Tenvoorde Ford responded

Thank you for your continued loyalty, we truly appreciate it! We're delighted to hear that Dan Larson consistently provides you with a great experience. Making the car-buying process easy and delivering excellent service is what we strive for. We look forward to serving you for many more years to come!

January 07, 2024

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Our experience was great with everyone! Quick and easy! Everyone did a great job! Thanks More

by Ddpooler
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Recommend Dealer
Yes

Other Employees Tagged: Chad Williams, Maddi Johnson, Alex Sanchez

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Feb 23, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're thrilled to hear that your experience with everyone at Tenvoorde Ford was great and that everything was quick and easy. If you need anything else in the future, don't hesitate to reach out.

December 22, 2023

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All friendly, worked with us to make the best deal. Answered all our questions. Everyone made us feel comfortable. Highly recommend More

by skmurschel
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Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Chad Williams

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December 10, 2023

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I love how when I need warranty work or services on my new Escape, Tenvoorde Ford is right there for me. More

by joe.s.baratta
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Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Mike Warren, Taylor Wobschall, Miles Poehler, Scott Harris, Maddi Johnson, Justin Erwin, Tim Stueve

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November 27, 2023

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Ended up happy, deal paperwork got messed up , had to chase it down for a week. More

by mije0102
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Wobschall

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