"Helpful, no-pressure visit"
I dealt with an incredibly thoughtful and informed salesman and his manager. They helped me learn about and find the right car for me -a Subaru Impreza. The financial representative was polite and organized.
"6000 mile maintiance "
They are very accommodating and welcoming. Did a quick job and made everything easy. Everything went smoothly and they explained everything with a lot of detail.
"Great search and purchase experience at Byers Auto! "
- Chris K.
The team at Byers Auto are the greatest! They helped me find the SUV with all the features I was looking for. No high pressure sales here. Went from test driving several vehicles to selecting the one I wanted - even in my preferred color - without any typical car dealership hassle. They did not push me to 'settle' for something they had in stock just to make a sale. Once I selected my vehicle the purchase transaction was complete in under an hour! Got a decent price on my 16 year old trade in, too.
Russ, Jeff, Allen, Zach and the service team were all knowledgeable and pleasant to work with. Love my certified SUV and will be taking advantage of their complimentary monthly car wash to keep it sparkling.
Highly recommend Byers Auto if you are shopping for a quality used vehicle.
"Easiest car buy, by far!"
Very easy to work with, Jeff was awesome! We came early on a sunday morning, Jeff gave us the keys to the vehicle we wanted to test drive,came back and we were on our way home within an hour. Thank you byers for our honda hrv!
"10/10 Would Recommend"
I had no idea buying a car could be so fun! I had never bought a car before so I was a little nervous for the whole experience, but Jeff made me feel right at home and very comfortable. There was absolutely no pressure on my test drives and that gave me the opportunity to be out on my own and really see how I felt driving. I knew pretty quickly which car I wanted and Jeff made the whole process a breeze. He's incredibly easy-going and such a pleasure to be around and always very honest. I, nor my husband, ever doubted that we had gone to the right place. Russ was incredible with our financing applications and Sage was so understanding and jovial that I don't think we could have had a better experience. I typically have some sort of buyers remorse after any big purchase, but I have been on cloud 9 since I worked with the Buyers Family. I will absolutely be sending everyone I know here when they're looking for a car.
"Fantastic out of state buying experience!"
My entire experience, start to finish, with Byers was by far my best automobile purchase. Jeff Rettinger was my sales representative. I called Byers from a Cars.Com ad for a 2011 Toyota Venza. I left a voice mail on their system as it was after business hours. To my complete surprise Jeff called me back that same evening. He knew the car in question well and was able to answer all my questions. Please keep in mind I live 7.5 hrs. drive time from the Byers dealership. Buying a car sight unseen is very unsettling for me. If anything Jeff was conservative in his extremely accurate description of the vehicle. I flew to Columbus on July 3rd to pick the car up. The Venza exceeded my already high expectations in every way! Jeff was also very diligent in walking me through the Ohio purchase experience as Ohio does things pretty much opposite of Michigan regarding titles, tax etc. Great job Jeff & great job Byers! You have a customer for life.