Russell Cunha
Russell Cunha at Flood Mazda

Russell Cunha | Page 14

General Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
486 Reviews

My name is Russell Cunha and I have been in the auto industry since 1994 and one thing I have seen time & time again is if you are honest, upfront and down to earth with someone it makes the car buying experience enjoyable. Purchasing a new or pre-owned vehicle should be a great experience.

Dealership Experience

17 yrs, 8 mos

Industry Experience

32 yrs, 5 mos

Specialties & Trainings

Graduate of National Auto Dealer Academy

4.9

486 Reviews

Write a Review

486 Reviews of Russell Cunha

November 02, 2023

Dealership Rating
Employee Rating

They were all knowledgeable and clear about all aspects of the purchase and delivery. Polite and followed up with calls to make sure that everything was ok More

by BLOCKISLANDJEWEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Justis Noka , Lauren Bush

Nov 03, 2023

Flood Mazda responded

Good morning, Thank you for taking the time to review our dealership and giving us a 5-Star review. Here at Flood Mazda, we stand by our service in excellence. I am so glad you had a great car buying experience. Our goal is 100% customer satisfaction. Please don't hastate to reach out with any questions you may have. Best of luck with your new car. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 26, 2023

Dealership Rating
Employee Rating

I have already done two or three surveys…. you are definitely cutting into my cocktail time… I have had a fantastic experience at Flood… now… can I go relax..?… next survey, you’re buying me a More

by LUNRC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Lauren Bush, Kathy, receptionist… excellent

Oct 30, 2023

Flood Mazda responded

Dear MaryJane, Thank you for being a valued customer here at Flood Mazda. We always appreciate your 5-Star reviews! Until next time, go enjoy your cocktails. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 19, 2023

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Employee Rating

My experience was efficient, thorough, and made my first car buying experience a breeze. I will certainly be back when it’s time for a new car. More

by rtlheureux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Oct 24, 2023

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. We are happy to hear that you had a great car buying experience with Sam. Our goal is 100% customer satisfaction. We look forward to seeing you again soon. Don't hesitate to call with any questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 17, 2023

Dealership Rating
Employee Rating

Communication was excellent and in person interaction was a pleasant surprise. AAA+ experience from the beginning to the end! More

by GEBBIE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Flood Mazda responded

Good morning, Thank you for the positive feedback and the 5-Star review. Our sales team makes car buying so easy here at Flood Mazda. We stive to provide our customers with an upfront, transparent, and hassle-free. Thank you for your business and we hope to see you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 17, 2023

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I have never ever purchased a car so quickly and easily no pressure at all. From the women at the front desk and the sales group. Everything just flowed perfectly More

by KBURKE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Justis Noka

Oct 17, 2023

Flood Mazda responded

Good Morning, Thank you for leaving this wonderful review! We couldn't be happier that Justis provided you with a great car buying experience. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 09, 2023

Dealership Rating
Employee Rating

Flood Mazda is the best they actually care about the customer. Any service you need on your vehicle they come and pick up to service it . Totally love the convenience. More

by Vbotelho67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 10, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star and positive feedback on our service department. We do appreciate our customers and like to make it easy for them to get their car serviced. We also offer loaner cars if you have things to do. We look forward to serving you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 30, 2023

Dealership Rating
Employee Rating

Solid team there at Flood Mazda in Wakefield. Every person that I have dealt with was extremely helpful. It is apparent to me that customer service is a priority to them and I appreciate that. Th More

by WSURTELJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Flood Mazda responded

Good Morning, Thank you so much for sharing your experience with Flood Mazda and our sales team. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be "five-Stars"! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 30, 2023

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Employee Rating

Flood Mazda is the best dealership around! Their team is absolutely friendly, amazing, and efficient!! More

by Spunkymoondesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Oct 03, 2023

Flood Mazda responded

Good Morning, Thank you for the positive 5-Star review! Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Our goal is 100% customer satisfaction. Thank you for your business and look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 24, 2023

Dealership Rating
Employee Rating

My wife and I just completed our first leases with Flood Mazda and decided to return to Flood for our next leases as well. Lauren Bush delivered yet another seamless experience from start to finish, helpin More

by Mazda778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Lauren Bush

Sep 25, 2023

Flood Mazda responded

Good morning, Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Lauren, Cody, and Russell were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 22, 2023

Dealership Rating
Employee Rating

Friendly staff,not pushie,very knowledgeable, Lauren extremely helpful and attentive to details.would highly recommend this dealership More

by TLAMAY100
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Lauren Bush

Sep 25, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review on our dealership! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to 5-Stars! Glad to hear Lauren provided you with great service. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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