Russell Cunha
Russell Cunha at Flood Mazda

Russell Cunha | Page 33

General Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
486 Reviews

My name is Russell Cunha and I have been in the auto industry since 1994 and one thing I have seen time & time again is if you are honest, upfront and down to earth with someone it makes the car buying experience enjoyable. Purchasing a new or pre-owned vehicle should be a great experience.

Dealership Experience

17 yrs, 8 mos

Industry Experience

32 yrs, 5 mos

Specialties & Trainings

Graduate of National Auto Dealer Academy

4.9

486 Reviews

Write a Review

486 Reviews of Russell Cunha

July 30, 2021

Dealership Rating

Never feel rushed. Concern, if any, are always addressed. We usually work with Zach, Cody, and Alyssa, and they’re always great. Super easy car buying experience. More

by KEPGREENE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Zach Albanese, Alyssa Johnson

Aug 02, 2021

Flood Mazda responded

We aim to please. Thank you so much for letting us truly earn your business again. I hope you are loving your new wheels!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 29, 2021

Dealership Rating
Employee Rating

Russ and his staff have really been great to work with as they have all been accommodating and responsive! I purchased the 2005 Porsche 911 and little issues arise. They were quickly remedied! Great tea More

by tmignanelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey

Aug 02, 2021

Flood Mazda responded

We are so glad you are loving the Porsche. Thank you so much for giving us the space to ensure everything was taken care of as well as taking the time to write a review letting people know that we will always do our best to care of them. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

Jul 30, 2021

tmignanelli responded

Great

July 28, 2021

Dealership Rating

Excellent customer service, Anthony from sales was very friendly from initial interaction, very responsive and very helpful through entire process which was complicated by a registration delay at RMV. Fina More

by JMCDONALDS530
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

Jul 29, 2021

Flood Mazda responded

Great to hear. Thank you for taking the time to write such a kind review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 21, 2021

Dealership Rating

I found the sales and finance staff at the dealership courteous, kind, responsive, and friendly. Would definitely recommend to friends and family! They were able to fulfilling my vehicle needs, and quick More

by SCOOPS777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Jul 29, 2021

Flood Mazda responded

Thank you for the great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 21, 2021

Dealership Rating
Employee Rating

Justis was super helpful from the start and week(s) leading up to getting my car to after to follow up. Best car buying experience I’ve ever had. Look forward to going back for routine maintenance chec More

by BigPapaAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Jason Palmari, Justis Noka , Nick Maiello

Jul 29, 2021

Flood Mazda responded

Great to hear. Thank you for taking the time recognize us and let people know what to expect when they shop or service at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 20, 2021

Dealership Rating

Everybody there was very helpful the truck is running great there’s a couple things I need to talk to you guys about other than that it was a very smooth and easy process I appreciate it thank you More

by hockeypuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Cody Harvey, Jason Palmari , Lauren Bush, Nick Maiello

Jul 29, 2021

Flood Mazda responded

I'm glad I linked you up with Nick and we were able to take care of everything for you. Nice truck. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 13, 2021

Dealership Rating
Employee Rating

Wonderful place to buy a car great staff. Zach was a big help along with cody would definitely recommend this dealership to anybody who wants a new car. More

by BHOGG0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Cody Harvey , Zach Albanese

Jul 15, 2021

Flood Mazda responded

Thank you Brenda for taking the time to let potential customers know what to expect when they purchase from Flood Mazda. We appreciate you allowing us to truly earn your business and hope you are absolutely loving your new Mazda CX-30!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 10, 2021

Dealership Rating

Needed a car in one day they made it work for us. We drove out in our Mazda 3 and are happy owners thank you More

by Ron lou
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

Jul 15, 2021

Flood Mazda responded

Great to hear. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 07, 2021

Dealership Rating

I’ve leased several cars from Flood Mazda,each from a different sales person as no one seems to stay employed for long. If your objective is to foster a relationship beyond sending incessant questionnair More

by BILLCOLE500
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

Jul 09, 2021

Flood Mazda responded

Hey there Bill, Thank you for taking the time to share your thoughts and letting us know how you feel. I have actually been with dealership for four years. During that time there has been very little turn over in terms of the sales staff. We do our best to ensure we are not overly corresponding with customers while ensuring they are up to date with everything pertinent to their vehicle etc. without overly saturating or bombarding them with countless emails etc. As you said fostering and maintaining relationships is critical to any business. It sounds like you have some good insight as to what you may be experiencing and I would love to hear more about it. You are most welcome to contact me anytime to share anything that might be beneficial to continuing to provide the best possible experience to our customers. Please utilize any of my contact information below to reach out to me. I look forward to hearing from you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

Jul 09, 2021

BILLCOLE500 responded

Thank you, Jason. You may well have retained most of your sales staff. I can only speak to the fact that I have leased four Mazdas in a row from Flood over seven years and, to my knowledge, the salesman in each instance was gone when I discussed my next lease. It didn't create a problem, obviously, and I appreciate not being pestered by a salesman in the midst of my lease. But, if I had any kind of relationship with Flood, my salesman would at least keep a calendar and a couple of notes about my preferences to contact me personally in the event an incentive program arises to keep me attached to Flood for a few more years. As it is, I have initiated such inquiries.

July 03, 2021

Dealership Rating
Employee Rating

Everyone was a pleasure to with with! From the moment we got on site, until we returned a couple hours later to bring home our new addition! Would recommend Flood Mazda for any Mazda buyers! More

by DEBBA00
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

Jul 09, 2021

Flood Mazda responded

Awesome to hear. We love our team and we are so glad that they took great care of you. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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