Russell Holloway

Best dealership in Kentucky very friendly they put you in what you want not what they want it's hard to find a dealership like mike castrucci. Go see Russell he will help you get a new car with no worries. T what you want not what they want it's hard to find a dealership like mike castrucci. Go see Russell he will help you get a new car with no worries. Thank you for all you do More

Report | Print

We have bought 7 vehicles from Russell . Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!! Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!!! More

Report | Print

I brought my 2018 Ford fiesta to service. I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they are saying they have to tear the transmission apart to find out why it failed, and if they think it was my fault, I Have to give them over $1000 for them to put it back together, which is a matter of opinion . My warranty papers does not state anything like that. why would I want to damage my own car and not have nothing to drive. I hope Ford dealership makes the right decision and honor my warranty More

Report | Print

Everything went very smoothly, and sales people were very professional. This was the second vehicle I have bought here , and plan to again. professional. This was the second vehicle I have bought here , and plan to again. More

Report | Print

Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, I attempted to get the key. Then all of a sudden I get my phone blow up, stating, “ I stole the vehicle” they even called the Army like I did something wrong. Unconscious bias, racist, and prejudice, would accurately depict the managerial team. More

Report | Print

Great customer service! ! Bought a used car and traded in a car in under 2 hours! ! Bought a used car and traded in a car in under 2 hours! More

Report | Print

I had an amazing experience at Mike Castrucci Ford and Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank you Mike Castrucci!! More

Report | Print

Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More

Report | Print

Russell made my car buying experience super easy! He took the stress out of finding the perfect vehicle for me and my three kids. When I met him, I explained my situation and what I was looking for and he br the stress out of finding the perfect vehicle for me and my three kids. When I met him, I explained my situation and what I was looking for and he brought up the most perfect fit for my family. Then when my kids were sick, he drew up the sales papers and had everything ready to go So I could sign from my car when I came back to the dealership. Can’t recommend Russell or Mike Castrucci Ford enough!!! More

Report | Print

This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More

Report | Print