Russell Hyatt
Russell Hyatt at Subaru of Jacksonville

Russell Hyatt

Internal Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Russell Hyatt

July 23, 2025

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Employee Rating

I originally struck a deal with them for a 2014 Subaru Forrester with only 8000 miles on it. Upon delivery and me making the final payments, they tried to sell me on the noise coming from underneath the h More

by Chrisangelv316
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 24, 2025

Subaru of Jacksonville responded

Thank you for the detailed review and giving us some grace to work things out. We're sorry for the hiccups in the road and truly appreciate you sticking it out with us. Welcome to the very transparent SOJAX family :) We will use your feedback to get better!

July 20, 2025

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We were met with friendliness and professionalism when we arrived at the dealership. Dealership was very clean and organized. More

by Glynn.mcallister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Jacksonville responded

Thanks for the great review and kind words about our team. We hope you're enjoying your Lexus!

June 30, 2025

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Employee Rating

This was the best car buying experience in all of Florida. I will buy all of my cars here. More

by ddombrowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Subaru of Jacksonville responded

Thanks for the great review! We are so happy you love our team and are part of our SOJAX family!

June 11, 2025

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Subaru of Jacksonville was by far the best dealership I have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I w More

by nakayla.silvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2025

Subaru of Jacksonville responded

Wow, what a great review! Thank you so much for your kind words about our team and for giving us the opportunity to help you purchase your Toyota. We hope you're loving it. Welcome to the SOJAX family!

December 17, 2024

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Process was easy and everyone was very helpful. I didn’t feel pressured which was nice. More

by annkaczow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Rhone

Dec 19, 2024

Subaru of Jacksonville responded

We're happy to read you enjoyed your experience with our team. Thank you for being part of our SOJAX family!

September 12, 2024

Dealership Rating
Employee Rating

Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m More

by kg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Subaru of Jacksonville responded

Wow - 9 years! Thank you for trusting us to help you with your Subaru purchases and service. We are so happy you have had great experiences with our team and we love having you as part of our SOJAX family. We look forward to seeing you soon!

February 12, 2024

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Good variety of vehicles to test drive, very patient and not pushy. They did an excellent job with my purchase and staff have wonderful personalities. More

by washdeal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Subaru of Jacksonville responded

We are so happy you enjoyed your experience with our team (we think they are pretty great, too!). We appreciate you being part of our SOJAX famiy and look forward to seeing you again!

November 30, 2023

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Everyone was awesome! ! Juan really knew his product and was very informative, he was also very nice and respectful of our time. We really felt like family when we left and More

by doyle.garyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Porter, Phil Porter Jr., AJ Miller , Juan Hernandez

Dec 01, 2023

Subaru of Jacksonville responded

You are family and we are so glad you felt that. Thank you for choosing SOJAX, your recommendation means the world to us!

May 16, 2023

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Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

April 25, 2023

Dealership Rating
Employee Rating

Excellent service advisor Danny Cain along with service manager Russell, and polite young man that performed my alignment and communicated to me what he did. Service promptly let me know anything additiona More

by Edward.Borowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Subaru of Jacksonville responded

We are so glad to read about your great experience with our team. Thank you for being part of our SOJAX family and we look forward to seeing you again!

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