We have had an awesome experience all-around with this
dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consid
dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consider it again when we buy again! Everyone was helpful & kind. I recently returned for the 1st checkup since our purchase & was pleasantly surprised at how smooth the process was, from scheduling, being informed & being completed ahead of schedule. The checkup video was a great touch & builds trust. I mentioned to the man who coordinated the appt. (sorry, I forgot his name & “official” title!) that my 10 year old son would enjoy watching the video & he even suggested bringing my son with me next time & said they could show him around the shop :) That was very nice.
More
by fuchsialeoparddew
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Byers Mazda responded
Thank you for sharing your wonderful experience with Byers Mazda! We're delighted to hear that Russell and the rest of our team made both your purchase and first service visit smooth and enjoyable. It's great to know that little touches like the checkup video added value, and we look forward to welcoming you—and maybe even your son—back next time!
Max is very helpful when I bought the car on Saturday.
His service is good and give me a lot of suggestions. I am glad to have him to help me
His service is good and give me a lot of suggestions. I am glad to have him to help me
More
by chichris0305
Sep 30, 2024 -
Byers Mazda responded
Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you effectively and provide valuable suggestions. We're always here to help, and we're glad you had a positive experience.
Everyone here was extremely helpful and patient.
I am very thankful for their assistance and will come back if I’m looking for another car!
I am very thankful for their assistance and will come back if I’m looking for another car!
More
by Brianna Newell
Verified Customer
Verified Customer
The Byers Mazda sales team is dedicated to customer
service. I called Byers Mazda on a Friday afternoon when I could not start my vehicle while traveling. The service department was closed, but Russe
service. I called Byers Mazda on a Friday afternoon when I could not start my vehicle while traveling. The service department was closed, but Russell Wilson in the sales department, patiently listened to what was wrong with my car, helped me figure out that my car probably had a dead battery, and walked me through using Roadside Assistance on the app. He even followed up the next day to make sure I was taken care of. I was able to have a new battery quickly installed and be on my way. I can't thank Byers Mazda enough for their assistance and their sales team’s amazing dedication for assisting their customers.
More
by Cindy
Russell Wilson was very helpful.
It seems to be an honest and trustworthy dealer. I will continue to service my new vehicle there.
It seems to be an honest and trustworthy dealer. I will continue to service my new vehicle there.
More
by alexmack720
Other Employees Tagged:
John Bechtel
Every owes on we dealt with were very kind.
I believe Russell went above and beyond going over all that I needed to know about my car.
I believe Russell went above and beyond going over all that I needed to know about my car.
More
by darflinn
Aug 12, 2024 -
Byers Mazda responded
Thank you for the 5-star review, we are so happy to hear that you had a positive experience with our team at Byers. We take pride in providing excellent customer service and making sure our clients feel cared for. Russell will be thrilled to hear your feedback - he truly goes above and beyond for our customers. Thank you for choosing Byers, we look forward to serving you again in the future!
Ryan Snapp is undoubtedly the best dealer I have ever
encountered. His exceptional attitude and unparalleled professionalism truly set him apart.
encountered. His exceptional attitude and unparalleled professionalism truly set him apart.
More
by lize7730
Aug 06, 2024 -
Byers Mazda responded
Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience.
We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team.
Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.
Great experience, knowledgeable staff and they were quick
about getting all the paperwork done for my new vehicle purchase. Trade-in process was also a breeze!
about getting all the paperwork done for my new vehicle purchase. Trade-in process was also a breeze!
More
by buchanantr06
Aug 05, 2024 -
Byers Mazda responded
Thank you for choosing Byers for your vehicle purchase and taking the time to share your experience! We're thrilled to hear that our knowledgeable staff and efficient process made your experience a breeze. Our goal is always to make car buying as easy and stress-free as possible, so we appreciate your feedback. Thank you again for choosing Byers and we hope you enjoy your new vehicle!
I worked with Russell who was very helpful, and helped me
find just what I was looking for.
find just what I was looking for.
More
by Rentenbergm
Russell Wilson and Byers Mazda worked with me to find the
spec and color of vehicle I was searching for.
spec and color of vehicle I was searching for.
More
by scott
Verified Customer
Verified Customer
Jul 30, 2024 -
Byers Mazda responded
Thank you for choosing Byers Mazda and leaving us a 5-star review, Russell! We are thrilled to hear that we were able to help you find the exact vehicle you were searching for. Our team is dedicated to providing excellent service and finding the perfect match for our customers. We appreciate your feedback and hope to see you again in the future!