Ryan Bussinger
Ryan Bussinger at Otto Cadillac

Ryan Bussinger | Page 3

Business Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
82 Reviews

Over 20 years of dealership experience with a focus on finance and insurance.

Dealership Experience

2 yrs, 1 mo

4.9

82 Reviews

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82 Reviews of Ryan Bussinger

May 11, 2026

Dealership Rating
Employee Rating

I wanted to do business with Otto, I’m disappointed the price went up so much compared to the first vehicle I put a deposit on, but I understand why. More

by jfm1241
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

May 11, 2026

Otto Cadillac responded

Thank you for your understanding and patience. We hope to earn your business in the future. Let us know if you have any further questions or concerns. We are here to help! - The Otto Cadillac Team

May 05, 2026

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I had a stress free experience and everyone was very personable and kind! I love my car! More

by traceynewell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

May 05, 2026

Otto Cadillac responded

Thank you for taking the time to review Otto Cadillac! It really means a lot to hear that you're happy.

May 01, 2026

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Otto is a reputable dealer in the area. I was mostly pleased with my salesman Dan. I was disappointed in the upsell of all the warranties, it was about 17% of the price of the car for all o More

by colleenmulter
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Dan Zukowski

May 03, 2026

Otto Cadillac responded

Colleen, we appreciate your feedback and are glad to know you were mostly pleased with Dan's service. We're sorry about the dent and chip issue; it's not the kind of surprise we'd want for our customers. Your thoughts on the warranty upsell are also noted, as we aim to provide value without pressure. If there's anything more I can do to help make this right, please reach out. Thank you, Ian Maher - General Sales Manager - 518-869-5000

May 15, 2026

colleenmulter responded

I brought the car in for the dent repair and to have the technology issues fixed. My salesman had told me the dent, which I told him about when I picked up the car, would cost about $100-150 to be fixed. When service called to tell me my car was ready, they asked if I received a IOU for the dent repair, I hadn’t 8 was told I have to pay for it. Even service felt it should have been covered. I was just called and told it would be $225 plus tax. Just don’t feel good about this.

April 30, 2026

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Very easy and pleasant buying experience from the start to finish. Everyone I dealt with was great More

by grovmusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Sean MacWhinnie

May 04, 2026

Otto Cadillac responded

Thank you for sharing your feedback! We appreciate your business here at Otto Cadillac.

April 29, 2026

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Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib
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Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

April 25, 2026

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Awesome customer service good pricing and delivery. Dan is the best and very communicative. Highly recommend. More

by krisspezza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Dan Zukowski

Apr 27, 2026

Otto Cadillac responded

We appreciate your feedback and recommendation! We'll be sure to pass along your praise to Dan. Thank you for choosing Otto Cadillac. Enjoy the ride!

April 23, 2026

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Otto cadallic was very welcoming. The staff was extremely helpful with all the technology needed to purchase the carn More

by ladymars45
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

Otto Cadillac responded

We are pleased we could support you with the tech needed for your car purchase. Thank you for choosing Otto Cadillac!

April 18, 2026

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We were treated nicely and had all of our questions answered. A great experience for both of us. More

by tpickett1
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher

Apr 20, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review! We are here to help!

April 18, 2026

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Mike and his team are a pleasure to work with . He just makes the process easy More

by mike@turnkeyws.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Michael Caccese

Apr 20, 2026

Otto Cadillac responded

Mike, your kind review warms our hearts! Thank you from the Otto Cadillac Team.

April 02, 2026

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Employee Rating

Great experience to get my deal in a straight forward way. Right to my expectations without wasting time on "price negotiations". It shows the team clearly identified customers needs and provided customi More

by gdu
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher

Apr 03, 2026

Otto Cadillac responded

We are so happy to hear you had a straightforward and efficient car-buying experience. Thank you for sharing your support of our team!

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