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39 Reviews of Ryan Campbell
January 29, 2020
Had an appointment for an oil change/ tire rotation and a recall to put tape on my seats. Took 3 hours! Also gave a coupon and was not applied. Had to tell them and then it was readjusted. recall to put tape on my seats. Took 3 hours! Also gave a coupon and was not applied. Had to tell them and then it was readjusted. More
by Wunscher
Helpful 
January 08, 2020
I have had an unknown issue with my truck since July when a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and R a recall was installed at another dealer. I brought my truck to Dorsch to try to help me figure it out since the other dealer was no help. Bill and Ryan have been treating me very well. Especially since the issue is intermittent and hard to troubleshoot. Their actions thus far have made me a fan of the Dorsch dealership and I will be bringing my current vehicles there for service and will be buying my next vehicles from there. Thanks guys! Keep it up! More
by Ben R.
Other Employees Tagged: Bill Allcox
December 31, 2019
New tires and alignment Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thank Service adviser went out of the way to make sure that I got the tires that I wanted for my F-150. Made sure that the alignment got done also. Thanks Ryan. Also a shout out to the gal that took care of me at the payment desk. Her help in getting the rebates taken care of was very much appreciated. More
by Flagman86
December 30, 2019
Been trying to get my car fixed at Dorsch since 11/20/19. They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the They replaced a part, but never told me there were new issues. Brought the car back 11/29/19 & was told it needed another part & they would have the part 12/2/19. A week later I called & was told the part was on back order. NOBODY BOTHERED YO LET ME KNOW. It is now 12/30/19. Still haven’t heard a word from them. Obviously they don’t care if I take my business to a competitor l. More
by Casidatel (Marge)
Other Employees Tagged: Henry Cobb
November 14, 2019
Friendly, efficient, quality service. Dorsch is the best dealership in the Green Bay area. They are very friendly and respectful people. Everyone there treats you like a VIP. Just had my v Dorsch is the best dealership in the Green Bay area. They are very friendly and respectful people. Everyone there treats you like a VIP. Just had my vehicle in their service center and they not only were able to save me $100 on the repair, but my vehicle was done sooner than promised. More
by sentinel01977
November 13, 2019
oil change came in for oil change and to schedule apt. for recall, took two hours for oil change, come to find out they did the recall as well but never informed came in for oil change and to schedule apt. for recall, took two hours for oil change, come to find out they did the recall as well but never informed me. couldn't figure out why I had to wait 2 hours for a scheduled oil change. More
by ektasaxton4
Other Employees Tagged: Damian Bott
September 15, 2019
Well oiled machine. From the time of my vehicles break down to the time of it being repaired and finished was well orchestrated. Communication was good. Job was done in a From the time of my vehicles break down to the time of it being repaired and finished was well orchestrated. Communication was good. Job was done in a timely manner. I was actually pleasantly surprised. I talked with 4 to 5 different people through the process and they were all very professional. WELL DONE! PS Unable to give kudos to your staff because it was all done by phone. I'm sure you have on record who I dealt with. Sincerely Terry Z More
by Greenhouse
August 16, 2019
Service confusion, costs and time?? Service advisor quoted me a price of $140 to fix the service engine soon light and that I could wait cuz it would take a couple hours max. I explained Service advisor quoted me a price of $140 to fix the service engine soon light and that I could wait cuz it would take a couple hours max. I explained I had other things to do and left my F150 EcoBoost there, but asked to advise what you find and I’d pick it up later in the day. Went to pick it up and the bill was $764+. What happened to the $140 quote? That’s a huge difference! To me this isn’t taking care of the customer... More
by DDTF1
August 15, 2019
Recall and oil change Brought my Explorer in for a recall and oil change. Service was completed much quicker than expected. Jon Stratton and Ryan Campbell were very helpful Brought my Explorer in for a recall and oil change. Service was completed much quicker than expected. Jon Stratton and Ryan Campbell were very helpful and professional. More
by Susan D
Other Employees Tagged: Jon Stratton
