- mary claire
Ryan was an outstanding salesman and person! He answered my questions and was extremely accommodating. I appreciated his quick responses when I called with a concern or question.
Ryan is a major asset to Toyota. Do whatever it takes to retain him as a salesman!
"Very helpful and friendly"
Ryan was extremely helpful and found us the perfect used vehicle that we could afford and that worked for our family. He didn't try to sell us on anything, and offered his personal opinion and considerations that helped us make key decisions in this process. I don't know very much about cars, and this was my first car purchase, and Ryan was very helpful in explaining everything in detail. We will definitely be coming back to Ryan the next time we're in a market for a vehicle.
"Checked multiple dealerships, Pappas was #1 by far!"
- Andy M
I came in looking for a used vehicle I had seen on autotrader, and was greeted by Megan who was absolutely courteous and immediately called for a sales staff member to come assist me. After it became evident that everyone on the clock was with another customer, Ryan Clintsman approached me before the start of his shift to help me find my vehicle so I wasn't waiting for too long. He took me on a ride through the lot to look for the car, and when neither of us could spot it, went above and beyond to make sure I got to see it. After expressing some of my concerns, he suggested another vehicle and took me to see it. despite being a little older and higher mileage than I originally wanted, he knew (and showed me) that it was in better condition with a better maintenance history, and about $2000 cheaper! He was honest and upfront with everything about both vehicles, answered every question I had, and ultimately sold me my Chevy Equinox! Brett Bales, who helped me with the finances, was also exceptional in his service, showing me every option available to me for both payment and maintenance plans and explaining everything in a way that I could understand. Now, after a 900 mile trip back to school, I couldn't be happier with my purchase and am extremely glad I decided to get my car at Pappas Toyota :)
"Very Helpful, laid back purchase "
Ryan goes above and beyond when it comes to customer service. With the knowledge in the industry and great people skills our family was able to find a vehicle we wanted at an affordable price with plenty of laughs.
"Easy Buying Experience"
Everyone was very friendly. No hard sells and easy to negotiate with. Great communication throughout the buying process. They all seem to get that Customer Service is key.
"Very friendly and helpful"
All around great salesperson and dealership. Found the car that I was looking for and worked with me on getting the best price and the most value for my trade-in.