Ryan Hall

Professional service provided to my car, they fix the issue with the flat tire and replaced for a new one. issue with the flat tire and replaced for a new one. More

by parnas18 Verified Customer Verified Customer

Report | Print

Amazing assistance and knowledge throughout the process. I truly appreciate the service—and I love my new car. I truly appreciate the service—and I love my new car. More

by wemadeit305 Verified Customer Verified Customer

Report | Print

My car has been in the dealership for over a month. They’ve rediagnosed over 3 times and refused a rental after telling me my vehicle was running great. I asked for a manager to call me and I have yet They’ve rediagnosed over 3 times and refused a rental after telling me my vehicle was running great. I asked for a manager to call me and I have yet to speak to a manager and it’s been over a week I was told he’s busy with a construction project More

by CSKYE180 Verified Customer Verified Customer

Report | Print

They provided Fast efficient service and my car was ready early! I Highly recommend this dealership early! I Highly recommend this dealership More

by ZH Verified Customer Verified Customer

Report | Print

These guys sold me a car with a fraudulent title and aren't stepping up to make it right. Grossly negligent. On 8/11/25 I bought a used Toyota from this dealership for $31,000, fully financed by a lo aren't stepping up to make it right. Grossly negligent. On 8/11/25 I bought a used Toyota from this dealership for $31,000, fully financed by a loan I had prearranged with my own lender. At that time the car bore a free & clear Florida title & there were no issues with the purchase or the product. However, as was subsequently revealed, the free & clear FL title had been fraudulently obtained: it was issued on July 10 2025 on the strength of a counterfeit release of lien letter from the lender in the car's original sale in NJ. As a result, the FL title was cancelled 10/16/25, retroactively breaching the dealership's warranty of title & invalidating our transaction. At the time of the sale to me, Hollywood Kia wasn't aware of the impropriety. However, they were informed of the fraud no later than 10/15/25 & neglected to contact me. As a result, the car was seized from me on 10/27/25 on a reposession order from the original lender, to whom ownership had reverted with the reversion of active status to the title they held. I had no warning & no idea what was happening, and have had to trace everything back starting with the asset recovery company that towed the car. Though not knowing or intentional, the breach of warranty & invalidation of the transaction render the seller responsible for relieving the buyer of all obligation - which in this case means paying off my loan & refunding me for any payments already made. Any business with a truly professional customer service culture would have called me as soon as they were informed by the FL DHSMV that the car's FL title was fraudulently obtained, with profuse apology & payment arrangements already made. Hollywood, on the other hand, entirely neglected to contact me about the issues with the sale, and have made no offers or attempts to negotiate restitution despite their responsibiity in that regard. They have broken off direct contact with me as of 11/19/25 and insist they are not liable for my restitution in the invalidated sale. Though this is a rare situation, the dealership's response clearly shows that customer care after a sale - and making sure their customers come first when irregularities occur - is a low priority for them. More

Report | Print

I already knew what I wanted and really appreciated that Chevoy stuck to it without trying to push upgrades. He was able to work within my budget, handled issues quickly and efficiently, and even shared pro Chevoy stuck to it without trying to push upgrades. He was able to work within my budget, handled issues quickly and efficiently, and even shared promo updates while we were finalizing the deal. The whole experience was smooth and straightforward. The manager was also really supportive and professional. More

by sarameseguer Verified Customer Verified Customer

Report | Print

The service center was clean thank you for the free capachino and the service guys was very professional capachino and the service guys was very professional More

by SPOTROCK Verified Customer Verified Customer

Report | Print

Service was great! ! They updated me every step of the way. I love the video feature. ! They updated me every step of the way. I love the video feature. More

by ASECONSORTIUM Verified Customer Verified Customer

Report | Print

Excelente servicio KIA HOLLYWOOD estoy muy satisfecho muchas gracias KIA recomiendo el servicio 100% garantía total muchas gracias KIA recomiendo el servicio 100% garantía total More

by LUIGGI52 Verified Customer Verified Customer

Report | Print

Good,reliable and fast , staff have good customer relationship and their turn around time is excellent relationship and their turn around time is excellent More

by JOHNARAFI Verified Customer Verified Customer

Report | Print