Ryan Hall | Page 2

Hollywood Kia responded

Thanks for trusting our team with your Kia service. We’re delighted our swift and attentive approach resolved your issues and made you feel at home. We look forward to assisting you again.

Hollywood Kia responded

Thank you for noting how friendly and attentive our team was. We’re delighted your Kia Seltos service consistently met your expectations. We look forward to your next visit.

Hollywood Kia responded

It’s wonderful that our team was friendly and that booking your appointment was effortless. We’re glad the video preview helped you understand your Kia Sportage’s needs. Thank you for recommending us.

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Hollywood Kia responded

It’s wonderful to know our team made you feel so welcome. We’re glad the video walkthrough of the service on your Kia Sorento Hybrid was clear and informative. Thank you for your five-star review and we look forward to assisting you again.

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Hollywood Kia responded

Thank you for letting us know. We’re glad our team addressed the flat tire on your Kia Seltos and got you back on the road. If you need anything else, please reach out to Ryan.

Hollywood Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia!

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!