Ryan Halvorsen | Page 20

I was able to work with a salesman named Mize Williams who did a fantastic job at knowing the knowledge and attentions I needed for looking into a vehicle for my self and my boyfriend. He was always on to who did a fantastic job at knowing the knowledge and attentions I needed for looking into a vehicle for my self and my boyfriend. He was always on top of scheduling and provided necessary needs to welcome me into the dealership. Mize Williams never pushed me into a vehicles I had no interest in since all I wanted was one particular truck. Thank you guys again for your service and I look forward into financing my vehicle after this lease ends. More

by GONZALEZ.SABRINA07 Verified Customer Verified Customer

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Great buying experience, from Big Jim in Sales, to Don in Service, to Ryan in Finance. Would not hestitate to buy from them again. Service, to Ryan in Finance. Would not hestitate to buy from them again. More

by CHERYLL.PAULL Verified Customer Verified Customer

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Overall, not super happy with Corwin Toyota Sales. I gave the Dealership a 5 star review on Google, but can easily take that back. Although I am a man of my word, I gave the review per thanks to JR a I gave the Dealership a 5 star review on Google, but can easily take that back. Although I am a man of my word, I gave the review per thanks to JR and the GM Curtis. They were able to remove some add-on that my sale rep Stephen Smith said it was mandatory. Here's the Negatives: 1. Sales Rep was unresponsive when I called and left a message, or text their dealer number. 2. Sales Rep rushed through everything. Did not provide proper documentation requested at the time of meeting. I requested OTD pricing with Taxes and fees and it was never provided. 3. Car was allocated and was not notified til 10 days after, but I found out because I called multiple times, and eventually requested for a manager for updates. That's when I found out my car was allocated. 4. I got a build without my requested package and Sales Rep insisted I pay more than my original quoted price. After a long talk, I got the Sales Rep to relook at the paper work and dropped the price. I added on the hitch/wiring harness. OEM All Weather floor liners, and requested for Heated seats too. I didn't realize they went to a 3rd party for Heated seats. I would have been nice to know because I'm pretty sure the dealership marked up this pricing. 5. Additional Dealership Add ons - Sale Rep said Pulse Braking and Data Dot was mandatory adds and I could not remove it. Found out all the add on are "Voluntary" in their contract and of course this was the last paperwork I signed with Financing. Luckily I reviewed all my paperwork at home after signing before picking up my car. Sales Rep and Financing guy wanted me to sign all paperwork before going through the checklist. I was happy to sign, but requested that everything needs to be run thru again before leaving the dealership with the vehicle. 6. Day of pick up, Sales Rep just wanted me out the door without running through the check list, without going through the App. And I had to insist on running through the check list. 7. Paperwork said car would be detailed. Found bird poop on the windshield. Found dirt and water stains all over the car. I even have photos for proof. He did a quick clean but at this point I was already irritated. 8. Talked to the GM and was able to get the Pulse and Data Dot removed. Curtis was extremely nice and so was JR. We connected and I told them these items were not beneficial for me and I did not need them, nor did I want to pay for them. J.R. removed them off the contract and they had their Service dept. remove the PULSE. I told them I would give a 5 star review. 9. I usually manage my owns car maintenance, so I was at the Parts and Accs. Dept buying OEM Oil Filters and Oil. When I walked by the Sales Rep. I noticed him and 2 others gossiping about me. Sorry this is unprofessional. They should have waited til I was out of the building. 11. I'm loyal to Toyota and their cars. But I will not be loyal to this dealership. I requested for transparency and all I got was dishonest sales people. More

by KENNETH Verified Customer Verified Customer

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Very pleased with the superb customer attention and service. Staff were outstanding with assistance in the vehicle buying process. Honest, knowledgeable, intellectual, facilitative, all without any h service. Staff were outstanding with assistance in the vehicle buying process. Honest, knowledgeable, intellectual, facilitative, all without any high pressure tactics. Based on other auto purchasing experiences, we truly appreciate the Corwin team. Of note, Gabe Simoneaux and Stephen Gomez are truly superstars. More

by KENARNOLD220 Verified Customer Verified Customer

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Jaida was great to work with. She was knowledgeable about the vehicle and all the questions I was asking. She was great at communicating with us throughout the entire process. She was knowledgeable about the vehicle and all the questions I was asking. She was great at communicating with us throughout the entire process. More

by BRITTANY.WARNOCK.17 Verified Customer Verified Customer

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Very professional folks. Luke was spot on, fast, consistent and very knowledgeable. The team met all our requests as we worked the deal and had things in order as we moved t Luke was spot on, fast, consistent and very knowledgeable. The team met all our requests as we worked the deal and had things in order as we moved through the process. Also want to mention Ryan in Finance. This guy knows his stuff as well and helped us reach our payment goals while making sure we had the best rates and coverage. Thanks Corwin More

by WILLIAM.SHARPSTEEN Verified Customer Verified Customer

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Corwin provided excellent customer service, I had a very smooth and positive experience in buying by 2022 Tacoma. smooth and positive experience in buying by 2022 Tacoma. More

by MATT.COBLE17 Verified Customer Verified Customer

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Great experience in the purchase of my Highlander from start to finish. I would recommend Corwin start to finish. I would recommend Corwin More

by CLAUDIATHEW Verified Customer Verified Customer

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We highly recommend corwin Toyota to anyone looking for friendly professionals who actually care about the needs and desires of thier customers. We can’t say enough good things about the entire experience. friendly professionals who actually care about the needs and desires of thier customers. We can’t say enough good things about the entire experience. More

by B.GALLO.01.TX Verified Customer Verified Customer

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We thoroughly enjoyed our experience at corwin Toyotas. They were professional, friendly and worked hard to meet our needs and help us to leave with our dream vehicle. Highly recommend to anyone looking fo They were professional, friendly and worked hard to meet our needs and help us to leave with our dream vehicle. Highly recommend to anyone looking for a new or pre owned vehicle! More

by B.GALLO.01.TX Verified Customer Verified Customer

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