582 Reviews of Ryan Holcomb
December 06, 2020
The staff was attentive and prompt to initiate the process. They were also very friendly, informative and resolved the issue quickly! Thanks guys, I hope your counterparts in the Knoxville/Maryville a process. They were also very friendly, informative and resolved the issue quickly! Thanks guys, I hope your counterparts in the Knoxville/Maryville area can live up to your reputation! Happy Holidays and God Bless!! More
Other Employees Tagged: Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry , Amy Andrisani, Douglas Wilder
December 05, 2020
Nice people that I can fully trust with my auto needs/service. Ryan H has exceptional customer service skills andI would continue to buy Ford products just to keep Ryan on my service side! I had needs/service. Ryan H has exceptional customer service skills andI would continue to buy Ford products just to keep Ryan on my service side! I had the opportunity to work with the Customer Service Director, Vince Romano, and experienced quality and personal Customer Service. More
Other Employees Tagged: Vince Romano and Janelle - 5 star customer service
December 03, 2020
I can't say enough on how helpful their employees are! I had just moved here from Wisconsin and my battery died at a gas station. The person I happened to ask for help jumping my car was the wife of one of had just moved here from Wisconsin and my battery died at a gas station. The person I happened to ask for help jumping my car was the wife of one of Walker Ford's mechanics. We were having a problem and even though it was his day off and the day was very hot he came out and helped me get my car started, which wasn't just an easy jump start. I went to have my car worked on to Walker because of him. I found everyone there involved, from start to finish, I dealt with to fix my car was polite and helpful. It was as easy and pleasant as possible of an experience. I would recommend Walker Ford to anyone looking for a place were customer care still means something! More
Other Employees Tagged: Justin Boczar
December 02, 2020
Walker Ford dealership is first class in sales, service, bodyshop. Had damage to my truck and Scott in the bodyshop did a fantastic job from start to finish on the repair bodyshop. Had damage to my truck and Scott in the bodyshop did a fantastic job from start to finish on the repair More
Other Employees Tagged: Denise Newman, Scott bodyshop
December 02, 2020
G R E A T S E R V I C E T E A MT H A N K Y O U V E R G R E A T S E R V I C E T E A M T H A N K Y O U V E R Y M U C H G R E A T S E R V I C E T E A M T H A N K Y O U V E R Y M U C H More
Other Employees Tagged: Justin Boczar, Steve McHenry , Amy Andrisani
December 01, 2020
My transmission locked in an intersection due to a faulty bushing during manufacturing on my 2013 fusion. As a result of having my lights on so I didn't get hit, my battery (which was about a year old) died bushing during manufacturing on my 2013 fusion. As a result of having my lights on so I didn't get hit, my battery (which was about a year old) died and my key fob broke. Thanks to Ford, I had to pay for a tow truck, a new battery, and an Uber from the dealership back home since there was no transportation vehicle available. So now I'm out about $200. At least they fixed it the second time around... More
Other Employees Tagged: Brian Kirk
December 01, 2020
Ryan provided excellent service and helped me avoid an unnecessary repair. His knowledge helped narrow down the exact issue and saved me money and being down a vehicle for several days unnecessary repair. His knowledge helped narrow down the exact issue and saved me money and being down a vehicle for several days More
November 29, 2020
Customer friendly, knowledgeable and work is always done right. Was kept informed on status of work being done. Any questions were immediately answered and even repaired parts were shown and explained why right. Was kept informed on status of work being done. Any questions were immediately answered and even repaired parts were shown and explained why they failed More
Other Employees Tagged: Mike Murray , Amy Andrisani, Douglas Wilder

