Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ryan Knepprath
Ryan Knepprath at Russ Darrow Toyota of West Bend

Ryan Knepprath

PARTS

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.9
29 Reviews
4.9

29 Reviews

Write a Review

29 Reviews of Ryan Knepprath

June 11, 2025

Dealership Rating
Employee Rating

Everyone was friendly and respectful. The process was fast and the waiting room was comfortable. I also enjoyed having WiFi More

by sesmith61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli, Nick Inman, Brandon Vetter

Report | Print
Jun 11, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

service was good. Have been waiting for a part to come for replacement and haven't heard anything yet. Will be 2 weeks! More

by BBTREML
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Report | Print
Jun 02, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Polite, efficient, worked me in when I was able to come there, work done in time they predicted More

by judy_coyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

Report | Print
Jun 02, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

May 26, 2025

Dealership Rating
Employee Rating

Professional and organizing good work ethic and very good customer service I will surely recommend my friends family member anybody to you More

by igiehonwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli, Frymark Danielle, Nick Inman, Brandon Vetter

Report | Print
May 26, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 26, 2025

Dealership Rating
Employee Rating

Great service, quick, and clear update on the overall health of my vehicle! Would definitely go back More

by Maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Pastorelli

Report | Print
May 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 16, 2025

Dealership Rating
Employee Rating

How come a 20 second recall takes one hour? It's a recall for a new hitch cover that comes off in 3 seconds. It takes one hour to put the new one on More

by Timmy4runner
Recommend Dealer
No

Other Employees Tagged: Ryan Knepprath

Report | Print
May 20, 2025

Russ Darrow Toyota of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Dealership Rating
Employee Rating

Very efficient service. I was out of there within 1 hr.. as told. The staff in front by the waiting area were very friendly and polite. Very good experience. More

by pmeyer.kmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Report | Print
May 03, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

April 28, 2025

Dealership Rating
Employee Rating

Service and sales technician were good to work with - challenge was with a key fab More

by lparve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, Keith Mcginnis, Abigail Lundberg

Report | Print
Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

I don't have fifteen words to say. To make along story short Service was great 👍 More

by DASKMS67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg

Report | Print
Apr 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

Always quality work, good customer service, and trustworthy work! A delight to visit, clean environment, and easy in and out. More

by Dmthompson1
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Report | Print
Apr 23, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
3

Dealership Inventory (87 Vehicles)

used 2023 Jeep Compass car, priced at $22,688
2023 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$22,688
View Details
used 2019 Chevrolet Tahoe car, priced at $27,245
2019 Chevrolet Tahoe
used
Black exterior
Automatic
Four-wheel Drive
$27,245
View Details
used 2023 Chevrolet Equinox car, priced at $25,225
2023 Chevrolet Equinox
used
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
$25,225
View Details
used 2017 Ford Explorer car, priced at $18,995
2017 Ford Explorer
used
White Platinum exterior
Automatic
Four-wheel Drive
$18,995
View Details
used 2013 Toyota RAV4 car, priced at $10,929
2013 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$10,929
View Details
used 2014 Mazda Mazda3 car, priced at $7,425
2014 Mazda Mazda3
used
Soul Red Metallic exterior
Automatic
Front-wheel Drive
$7,425
View Details
View All Inventory