Ryan Mulhern | Page 28

Professional, thorough, efficient with great interpersonal skills. Always satisfied whenever I need to go there interpersonal skills. Always satisfied whenever I need to go there More

by KATHLEEN1045 Verified Customer Verified Customer

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Incredible poor communication regarding a B level service visit. Communication message was not adequate and it took multiple phone calls to track down status. visit. Communication message was not adequate and it took multiple phone calls to track down status. More

by ROBERT.PILLION Verified Customer Verified Customer

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Took in my GLE53 and they took very good care of it :) Thank you Autohaus Thank you Autohaus More

by piarm2003 Verified Customer Verified Customer

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Good service and honest people I took my e350 for service and it’s driving like new car again and it’s driving like new car again More

by ashour5321 Verified Customer Verified Customer

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Always a good experience when I’m in your dealership for service. A big improvement. Everyone is polite and trying their best. Thank you service. A big improvement. Everyone is polite and trying their best. Thank you More

by EGLRIDER888 Verified Customer Verified Customer

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Service rep easily reachable - responded with a plan to address needed repair quickly. Car cleaned. address needed repair quickly. Car cleaned. More

by JOHN@SCHLADWEILER.COM Verified Customer Verified Customer

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Excellent service. Easy to schedule appointment, clear inspection and explanation of required and suggested services. Work was done expeditiously and price was reasonab Easy to schedule appointment, clear inspection and explanation of required and suggested services. Work was done expeditiously and price was reasonable. More

by ROBERT.S.SPENCER Verified Customer Verified Customer

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Service was fast and thorough, and they cleaned my car. Space was very clean and so was my outfit so it matched the whole SKO fish. Space was very clean and so was my outfit so it matched the whole SKO fish. More

by JOSHUASAGEVISTAN Verified Customer Verified Customer

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Ryan, our Service Dept. rep, was great. He took his time to explain the services performed and what to expect in the near future (tires and brakes). It took longer than e rep, was great. He took his time to explain the services performed and what to expect in the near future (tires and brakes). It took longer than expected for the repairs as help was short. Our car was in 4 days, however, we did get a beautiful loan vehicle that made it okay.. More

by Ed or Linda R Verified Customer Verified Customer

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Terrible experience with my car service over there. First, they said I'd need to pay over 5K just to make sure I could drive my car with confidence. I refused since I was thinking to replace the car in First, they said I'd need to pay over 5K just to make sure I could drive my car with confidence. I refused since I was thinking to replace the car in the nearest future anyway. Then they said paying just $600 for some must-have services would do it. OK, I agreed - took a loaner car and drove from Northbrook to Buffalo Grove where I live, and back to pick up my car. It was 31 miles total altogether. I even filled the tank on my way back to ensure I returned the loaner with the same gasoline level. The next day, they charged my card $13 more as I'd driven 71 miles. When I called back and tried to get some details on why they charged me for the miles I never went, they didn't explain anything to me saying this is what their car tracking system's shown. So, based on my experience they would do anything possible to make you pay for the services you'd not need and for the miles you've never driven. Stay away from this dealership! More

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