Ryan Munro | Page 54

This is my second Subaru purchase with Juan Hernandez. Truly a pleasure both times. Process was smooth and comfortable start to finish. 5 Stars — Juan Hernandez 5 Stars — Subaru of Jacksonville 5 Star Truly a pleasure both times. Process was smooth and comfortable start to finish. 5 Stars — Juan Hernandez 5 Stars — Subaru of Jacksonville 5 Stars — Subaru More

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Great experience buying a new Outback. No pressure, but very knowledgeable staff. Matched CarMax appraisal on the trade in. No pressure, but very knowledgeable staff. Matched CarMax appraisal on the trade in. More

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KP was awesome and so helpful he made it easy to find the perfect car and was pleasant to be around for most of my Saturday. I was also really pleased with Ryan who helped me get all the financing done and m perfect car and was pleasant to be around for most of my Saturday. I was also really pleased with Ryan who helped me get all the financing done and made it a very pleasant experience all around. SOJAX is clearly a great place to work and I enjoyed my time there. I’m looking forward to my first servicing! More

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Jerome was kind and professional and delivered a level of service unprecedented by today's standards. It was a pleasure doing business with him and he is the sole reason that we selected Subaru of Jacksonvil service unprecedented by today's standards. It was a pleasure doing business with him and he is the sole reason that we selected Subaru of Jacksonville as our dealership of choice when buying our new Impreza. More

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Subaru of Jacksonville has excellent selection and customer experience. I am very impressed and had a great customer experience. customer experience. I am very impressed and had a great customer experience. More

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Best experience I’ve had buying a car. The state was pleasant and made my time enjoyable The state was pleasant and made my time enjoyable More

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It is always a pleasure to experience the customer service and environment at Subaru of Jacksonville. From Sales to the Service team, the results are always the same, excellence! service and environment at Subaru of Jacksonville. From Sales to the Service team, the results are always the same, excellence! More

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I had a great experience with Jerome today. My mother in law was in need of a new car, but finding the right one had been difficult given the current market conditions. However, that all change My mother in law was in need of a new car, but finding the right one had been difficult given the current market conditions. However, that all changed once I met Jerome! Not only was he able to find exactly what she needed, but he was friendly, easy to work with, knowledgeable, responsive and a straightforward communicator. Overall great experience with Jerome as well as the dealership. More

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Kimberly was extremely helpful with the purchase of our new Subaru. She knew everything about the features and was helpful with our trade in. new Subaru. She knew everything about the features and was helpful with our trade in. More

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I had a great experience buying my new 2022 Subaru Ascent from Subaru of Jacksonville (SOJ). I received two pretty good deals. One on a 2021 Ascent in June of 2021 and the one I bought March 5, 2022. John from Subaru of Jacksonville (SOJ). I received two pretty good deals. One on a 2021 Ascent in June of 2021 and the one I bought March 5, 2022. John Voight (not the actor of course) was the sales rep for both. He worked diligently to help me get the deal I needed to purchase a new car, because I certainly didn’t need it, I just wanted it. I think he probably spent more than the usual amount of time to get the price right or I wasn’t going to buy it. When I decided to buy the car, we went over the order, and it was on the way. He called and texted me a couple of day before it arrived and when it did, we set the appointment. The vehicle was cleaned up, gassed up and ready to go when I arrived to pick it up. He reviewed the electronics at my request, and I was a done deal. The service department showed up to help remove the crossover rails on top, of the old one and installed them on the new, they were like a NASCAR pit crew. The finance & sales manager(s) were nice Daniel (GM Sales I think in June) and Ryan finance on Saturday. Both were a great help with the numbers and payment(s). I ordered a third key at the time of purchase and returned to pick it up John handled everything with the service department, and I was good to go in about 15-inutes. Hardly got logged into the free WIFI. The only mistakes were (1) no factory trailer hitch (dealer installed by SOJ) and (2) me - not buying my first one at SOJ! Then when I was about to post this review, I remembered I hadn’t activated my new Star Link account, so, again I texted John to ask and as I was working on it, he called me and gave a few hints, and it worked the first time. So, I’m going to give them 5 out of 5 stars and big ole thank you very much Subaru of Jacksonville. Oh, and two more things, (1) the guest waiting area is great, good snacks, great coffee (a lot of variety), and seating area is very nice with 2 computer desk areas. And (2) IFYDASYBAS! “If you drive a Subaru, you’ll buy a Subaru.” More

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