Ryan Peters | Page 10

Pietro went above and beyond to make my car leasing experience go smoothly. I was very happy with my deal and my experience. He was the best sales associate that I have had. experience go smoothly. I was very happy with my deal and my experience. He was the best sales associate that I have had. More

by KNRWHITE Verified Customer Verified Customer

Print

My sales person Nizar and . manager Steve Riccadone where excellent and treated us very special. manager Steve Riccadone where excellent and treated us very special. More

by sca56 Verified Customer Verified Customer

Print

Always enjoy taking my vehicles to Dana Ford Lincon, always treated with respect and receive quality work I find a workers and stuff very respectful, and always made to be felt at home always treated with respect and receive quality work I find a workers and stuff very respectful, and always made to be felt at home More

by commnine Verified Customer Verified Customer

Print

Jeff Hurley (Sales) and Doug Hansen (Manager) were both professional and knowledgeable as we negotiated for vehicle. Jeff spent time explaining all aspects of the vehicles I was interested. Upon settling o professional and knowledgeable as we negotiated for vehicle. Jeff spent time explaining all aspects of the vehicles I was interested. Upon settling on the vehicle Jeff, Doug and I were able to agree to a fair price. Process was quite easy. Ryan in the finance department finished the process and answered all my questions and made the process easy. More

by tpkelly30 Verified Customer Verified Customer

Print

John, the sales manager is a true professional and owns the customer experience. He made the process a pleasant one. the customer experience. He made the process a pleasant one. More

by marckamhi Verified Customer Verified Customer

Print

Very good service. Thank you so much . For sure, I would come back to do the other business with you guys. Thank you so much . For sure, I would come back to do the other business with you guys. More

by wankowiczpictr Verified Customer Verified Customer

Print

I had a really good experience dealing with my salesperson and manager. No pressure and I’m really happy with my vehicle. salesperson and manager. No pressure and I’m really happy with my vehicle. More

by lmkelly310 Verified Customer Verified Customer

Print

Was treated with respect they asked me what I was looking for and delivered very happy with my experience for and delivered very happy with my experience More

by mgentilesco Verified Customer Verified Customer

Print

Everything was great. Completed the deal on-line. Got the car next day. Salesman was very knowledgeable. Completed the deal on-line. Got the car next day. Salesman was very knowledgeable. More

by Joesanit Verified Customer Verified Customer

Print

This review is for the Dana Ford service department, not the Dana Lincoln service department. Dana Ford and Dana Lincoln are two separate departments. I have had excellent experiences with the Dana Lincoln the Dana Lincoln service department. Dana Ford and Dana Lincoln are two separate departments. I have had excellent experiences with the Dana Lincoln service department. My last service experience (August 2024) with my Ford Explorer was absolutely horrendous. I brought my Explorer in for service with an appointment on a Monday due to a rattling in the front door. Four days later on Thursday I called to ask about the status of my Explorer only to be told that the car was still waiting to be looked at. My car sat for four days unattended and the service department rep could not care less about my inconvenience of not having my car. When I did pick up the car later on Thursday, I was told that the rattling was due to items in the door pocket and the car was returned to me without further investigation. I removed all of the items from the door pocket and to this day the rattling still continues. I will not bring the car back to Dana because I don't want to lose my car again for a week and then my issue dismissed nonchalantly without being repaired. I asked to speak to the service manager who was very conveniently unavailable. Wow, a service manager who is not concerned with speaking to his customers. Up to this point, I have not received any contact from Dana regarding my latest experience with them. There is no doubt that Dana is very successful and they have some very good people. But that success was built on treating their customers right. I have done business with Dana for over 25 years and am very disappointed. Unfortunately, if Dana does not value me as a customer or my loyalty to them over many years, then maybe I need to purchase my next Explorer and Nautilus elsewhere. More

Print