SHANE SLAVNIK | Page 14

Outstanding Customer Service Outstanding customer service all the way from the sales through the delivery of the coach. Shane did an outstanding job in hunting us the perfect coac Outstanding customer service all the way from the sales through the delivery of the coach. Shane did an outstanding job in hunting us the perfect coach for us, which just happens to be the same floor plan we looked and loved when we started looking but that was 2 years ago and the coach was at a different dealer. Mike and Jim did an outstanding job when we came to pick it up! Very pleased Thanks! More

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Loved the family atmosphere This was my first time buying a travel trailer and the staff at Dodd Rv were very informative. They answered all of my questions without making me fee This was my first time buying a travel trailer and the staff at Dodd Rv were very informative. They answered all of my questions without making me feel juvenile. I will be taking all of my future business back to them for purchases and questions. More

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Smooth and Enjoyable We are first time RV buyers and the entire Dodd RV team that we worked with was extremely patient and helpful. They spent extra time ensuring that we We are first time RV buyers and the entire Dodd RV team that we worked with was extremely patient and helpful. They spent extra time ensuring that we got the RV that was right for us and make the entire purchase easy. Upon pickup, the technician went over all systems top to bottom with us, making sure we understood how to wool everything properly. Would definitely shop here again for a future RV! More

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Experience This was a great experience for all of us. We were walked through every step of the process and explained everything. Everyone was very helpful and This was a great experience for all of us. We were walked through every step of the process and explained everything. Everyone was very helpful and I would highly recommend if you are looking for a RV dealership that DODD, RV is the place to go. Their no pressure sales approach is one of the major reasons why we came there not only to look and decide on the camper floor plan, but to actually purchase a camper. More

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Easy and seamless My wife and I have been shopping around for quite some time for a Forest River XLR 29HFS. We found one at Dodd RV in Yorktown. We compared the selli My wife and I have been shopping around for quite some time for a Forest River XLR 29HFS. We found one at Dodd RV in Yorktown. We compared the selling price with those at other RV dealers within a 300 mile radius of my location and the had the least expensive out of all of them plus lifetime warranty. It was a no brainer. More

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Excellent experience My wife and I had been thinking about getting an RV for quite sometime. I had been visiting Dodd RV looking at the many options for 1 1/2 years making My wife and I had been thinking about getting an RV for quite sometime. I had been visiting Dodd RV looking at the many options for 1 1/2 years making sure we knew what we wanted and, more importantly, what we needed. Each time I visited, I was greeted by a warm and helpful staff. After each visit, and talking to numerous sales staff, at no point in time was I ever called, emailed, or sent junk mail trying to pressure me into buying. To that point, please know that is the way I like doing business. They allowed me to look at as many options as I wanted, and then allowed me to take my time and make my decision. Finally, we decided on what we wanted and made our purchase. Shane walked me through the entire process, with help from Mike McNeil with the financial aspect, including options and accessories to make sure we got everything we wanted. The day we picked up our unit, Arnold walked us through our paperwork and explained everything in depth. We even took time to talk about our dogs, NASCAR, and Alabama football. After completing the paperwork, we went out and did our walk through with Pete. This was our very first RV and, though I had done a lot of research, we still had many questions. Pete was patient and walked us through everything, from the tow system to turning on lights. We then went to the service department where we received more information and details about our unit from Joey. He explained into more detail the things we needed to focus on to make sure our warranty would stay in tact and how to handle things to keep our RV maintained for years of enjoyment. We were then introduced to Mike Queen who walked us through the parts department showing us things that we absolutely needed, and also accessories that were available if we chose to get them. Again, we did not receive any pressure to buy things just to make a sale. He gave us our options and walked away to let us make our decision. I have since returned to buy some extra things that we wanted to make our house a home and was assisted by Melissa. Though she works with warranties and not parts, she still jumped up to assist us while the parts personnel were busy with other customers. This was an absolute excellent experience, and I have already talked to many people about our time at Dodd RV. This company has earned a lifelong customer for as long as I am stationed here. More

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Great experience, we love our Holiday Rambler! Very pleasant experience all around. We love the RV and plan on taking many adventures in it. It's a perfect fit to take us into retirement in a few Very pleasant experience all around. We love the RV and plan on taking many adventures in it. It's a perfect fit to take us into retirement in a few years. More

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1 stop shop with all you need and want I gave them 5 stars for the outstanding customer service, a ton of camper options and the "out of their way" type of performance to help with my needs I gave them 5 stars for the outstanding customer service, a ton of camper options and the "out of their way" type of performance to help with my needs. As a first time camper owner all my ?? We're answered and the time spent with me explaining everything was unmatched. Go to Dodd and see for yourself! More

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First travel trailer I did a lot of research before going to Dodd Rv, thinking I knew exactly what I wanted. Shane showed me a few different models and other features I m I did a lot of research before going to Dodd Rv, thinking I knew exactly what I wanted. Shane showed me a few different models and other features I might be interested in. I ended up buying a larger trailer than what I originally set out to get, which has allowed me to take more people camping with me. When picking up my trailer then entire staff was welcoming and very informative on how the camper worked. Overall great experience. More

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Amazing Experience My husband and I have never owned a RV before or even knew that first thing about them. Our salesman's Shane Slavnik was wonderful in explaining ever My husband and I have never owned a RV before or even knew that first thing about them. Our salesman's Shane Slavnik was wonderful in explaining everything to us and showing us around several campers. Qualification was fast with no hassle. The day that we picked up our camper all the staff was wonderful from beginning until the end. The finance manager Arnold Smith was great and we felt right at home. When we left that day we knew all that we needed to about our camper and how to use it. It was the best experience by far on purchasing anything. We are excited to start our camping experience all thanks to that wonderful people at Dodd Rv More

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