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SHELLY JACKOWSKI
SHELLY JACKOWSKI at Cowboy Toyota
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SHELLY JACKOWSKI | Page 2

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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5.0
265 Reviews
5.0

265 Reviews

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265 Reviews of SHELLY JACKOWSKI

January 16, 2024

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Employee Rating

Shelly in the service department always takes great care of my vehicle needs, very courteous and professional! More

by Jaime
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Recommend Dealer
Yes
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Jan 17, 2024

Cowboy Toyota responded

Jaime, Thank you for taking the time to share your feedback with us. Shelly and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2024

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I always get friendly, professional service. I feel as if both my car and myself are cared for. This is not just customer service, but car care at Cowboy Toyota. Shelly is the best! Thank yo More

by mbronson09
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Yes
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Jan 14, 2024

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

January 11, 2024

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We were very satisfied with the service. Shelly was very helpful and was very professional. More

by joettehanna
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Yes
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Jan 11, 2024

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again!

December 28, 2023

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Awesome service department. Always efficient and on time. Shelly Jackowski is awesome!! Very comfortable waiting area. More

by BUDTEX
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Recommend Dealer
Yes
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Dec 29, 2023

Cowboy Toyota responded

Thank you so much for your kind words for Shelly, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

December 21, 2023

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great place, great service, great people, this is my second vehicle from this store.. thanks More

by Jjrockets
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Recommend Dealer
Yes

Other Employees Tagged: June Heard, Ronnie Smith

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Dec 21, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 20, 2023

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The work was completed in the amount of time I was told when I left my car. The staff I encountered were so nice.. More

by sashi123
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Recommend Dealer
Yes
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Dec 21, 2023

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2023

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Shelly is always so helpful. I trust her service recommendations implicitly. Thank you for your care. More

by aander789
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Recommend Dealer
Yes
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Dec 13, 2023

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shelly always meets your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

December 08, 2023

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My truck is about to hit 200,000 miles and I’ve never had ANY issues with it. Shelly in service has taken excellent care of it the past ten years! More

by Rodney.orsak
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Yes
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Dec 08, 2023

Cowboy Toyota responded

It has been a pleasure serving you, Rodney. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

December 08, 2023

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I really enjoyed working with Scott— he kept me updated on Prius inventory, and was friendly, detailed, professional and patient with showing me the myriad features of my new car! More

by janecornishsmithart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

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Dec 10, 2023

Cowboy Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jane, please do not hesitate to let us know. We are always happy to help!

November 10, 2023

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Employee Rating

Fully willing to cooperate with me and my car buying experience. As well as able to answer any questions I had or needed to be answered and with a respectful, kind attitude. More

by forjiwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos, Ivan Williams, David Ruiz, Nate Asmus, Aaron Monarrez, Pedro Cachay, Alec Sutherland, Yaela Dror

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Nov 11, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

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