SHELLY JACKOWSKI
SHELLY JACKOWSKI at Cowboy Toyota
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SHELLY JACKOWSKI | Page 3

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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5.0
267 Reviews
5.0

267 Reviews

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267 Reviews of SHELLY JACKOWSKI

December 08, 2023

Dealership Rating
Employee Rating

I really enjoyed working with Scott— he kept me updated on Prius inventory, and was friendly, detailed, professional and patient with showing me the myriad features of my new car! More

by janecornishsmithart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

Dec 10, 2023

Cowboy Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jane, please do not hesitate to let us know. We are always happy to help!

November 10, 2023

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Fully willing to cooperate with me and my car buying experience. As well as able to answer any questions I had or needed to be answered and with a respectful, kind attitude. More

by forjiwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2023

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Great customer service. Third vehicle we purchase from Cowboy toyota. Very professional and kind team members. More

by Edithp86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror

Nov 05, 2023

Cowboy Toyota responded

Thank you so much for choosing Cowboy Toyota, Edith! Congrats on your new purchase! Thank you for taking the time to leave us a five-star rating. Please let us know if we can be of any more assistance. We're always happy to help.

November 02, 2023

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There are very good reasons that I am a regular at Cowboy Toyota: skilled and attentive service department,(Justin Archer), and the unfailing Toyota brand. I drove away from the dealership with 11 miles on t More

by ehermes6060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Pedro Cachay

Nov 02, 2023

Cowboy Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 28, 2023

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Employee Rating

Scott was very patient with me. I am one of those thorough customers who likes to take time and consider every aspect of the purchase. Scott was very kind to offer all points and pe More

by valyusha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson, Tobias Fulton , Gabe (finance) great work

Oct 29, 2023

Cowboy Toyota responded

Thanks for your feedback on your recent visit to Cowboy Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Oct 28, 2023

valyusha responded

I am one of those thorough customers who likes to take time and consider every aspect of the purchase. Scott was very kind to offer all points and perspectives on the purchase and made everything go smoothly before, during and after the purchase. Also special thanks to Tobias and Shelly for always being so responsive and attentive to all the details of the car and my questions. Highly recommend!

October 21, 2023

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The people at the dealership were most friendly & helpful. I enjoyed the experience. Thank you, Cowboy Toyota More

by vhopwoodinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2023

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2023

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This dealership offers excellent customer service and friendly staff. The waiting area is clean and inviting. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Cowboy Toyota responded

Cynthia, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 01, 2023

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Scott Henderson was great to deal with and he had answers to all my questions. More

by Ploftin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Scott Henderson

Oct 02, 2023

Cowboy Toyota responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Scott, and it was a pleasure having you at the dealership. We appreciate your review!

September 30, 2023

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Scott and Tobias are the best. If you need anything from this dealership, go to these individuals. More

by JD Butcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

Oct 01, 2023

Cowboy Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

September 30, 2023

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Employee Rating

Scott’s focus on customer service is second to none. He is straight with you and knows everything about the capabilities of the car you want to buy. I definitely would go back to Scott again the next ti More

by Shanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson , Gabe

Oct 01, 2023

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott, and we look forward to working with you again.

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