STEVE ALATORRE | Page 10

I was happy with my experience until I realized I had been ripped off for my trade in. It was partially my own fault for not doing the research, but for them to make an initial trade in offer at $6000 be been ripped off for my trade in. It was partially my own fault for not doing the research, but for them to make an initial trade in offer at $6000 bellow Kelley Blue Book is complete disrespect. I ended up getting $5000 below KBB value for not doing my homework. More

by Whiskey_Frontier Verified Customer Verified Customer

Print

Pleased with Look of dealership but not to much with service had big scratch on mirror cover and they were not willing to replace the cover.. service had big scratch on mirror cover and they were not willing to replace the cover.. More

by djohnson0126 Verified Customer Verified Customer

Print

They pretty much forgot about me. No loaner and service took forever. They blame me for telling them that I was a "waiter". took forever. They blame me for telling them that I was a "waiter". More

by PA Verified Customer Verified Customer

Print

Good customer service, not being pushy and ready to help achieve your goal, nice , follow ups achieve your goal, nice , follow ups More

by miasad.jan Verified Customer Verified Customer

Print

SALES!!!! Representatives took the time and interest listening to what I loved about my current vehicle, what I disliked about my current vehicle and how my vehicle is incorporated into my lifestyle. Th listening to what I loved about my current vehicle, what I disliked about my current vehicle and how my vehicle is incorporated into my lifestyle. They found me the PERFECT vehicle which I would have never seen otherwise!!! I am in love with the choice and so appreciative for the extra time, care and consideration!!!! More

by sdosela Verified Customer Verified Customer

Print

Alex H. And the Staff was excellent in my first purchase of a Nissan Rogue. Giving me a great buyout for my leased Jeep. Communication with Staff was great. of a Nissan Rogue. Giving me a great buyout for my leased Jeep. Communication with Staff was great. More

by Mrsgt166 Verified Customer Verified Customer

Print

Great service advisors who worked hard to make sure I was happy. Limited loaner pool so I wasn’t able to utilize it. Maybe next time. happy. Limited loaner pool so I wasn’t able to utilize it. Maybe next time. More

by Sales.sapp Verified Customer Verified Customer

Print

DON'T GO THERE! Last place I'll ever get a car from again Horrible service/sales department. Service lost one of my mom's key fobs and never replaced it/sales sells you garbage. After getting a 2013 again Horrible service/sales department. Service lost one of my mom's key fobs and never replaced it/sales sells you garbage. After getting a 2013 Altima. I complained a wk after getting it about a noise they said they would look at it and they did telling my mom nothing was wrong and a month later I had to dish out over $800 to fix an electrical problem. Which they new about. More

by durwinzuleta Verified Customer Verified Customer

Print

The employees T lokey Nissan are all great. I always get treated with respect and the service advisors lonly recommend work to be done that is absolutely necessary.. great job, Lokey team!! treated with respect and the service advisors lonly recommend work to be done that is absolutely necessary.. great job, Lokey team!! More

by DOOTER64 Verified Customer Verified Customer

Print

This dealership needs to work on their customer service. Disappointed with my overall experience. It started with the finance department, and ended with a horrible experience after my tint was to be install Disappointed with my overall experience. It started with the finance department, and ended with a horrible experience after my tint was to be installed. Needless to say I won’t be going back there for any more purchases, which is sad, because prior to this I have purchased 3 other vehicles there. NEVER AGAIN!!!!! More

by WILLIRACH35 Verified Customer Verified Customer

Print