STEVE ALATORRE | Page 5

I regret giving Lokey any of my money. Kathleen was demanding and downright rude on the phone prior to buying. While buying I dealt with salesman Trevor. Trevor made multiple promises du Kathleen was demanding and downright rude on the phone prior to buying. While buying I dealt with salesman Trevor. Trevor made multiple promises during the sale. Even offering a gift card for a positive review. All was great until the end of the sale: Trevor was disgusting and crude while sending us off. Afterwards I received calls and texts that are uncalled for and gross. I called Kathleen and she assured me Trevor would never do such a thing. Then degraded us saying we were making it up. I offered to send her a copy of the texts and links Trevor sent. Soon after doing that I got countless calls from her where she sat with background noise, distinctive music and dogs barking. I’ve left several messages for Steve, Christian and David with no response. I wouldn’t go to this dealership if you have a choice. We love our car, but the customer service is repulsive More

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Complete lack of professionalism and integrity. Obviously, things went well enough to buy two vehicles, but after the purchase; both my fiancé were absolutely ignored and there were and still are t Obviously, things went well enough to buy two vehicles, but after the purchase; both my fiancé were absolutely ignored and there were and still are things we needed then & were just left without any type of communication and that’s after numerous attempts to resolve things. General Manager, Steven Alatorre should be completely ashamed to call himself a manager of any kind. Certainly not a leader. More

by andystein87 Verified Customer Verified Customer

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Absolutely the best and fastest bar buying experience I’ve ever had! I knew what I wanted and they made it so smooth and easy! I’ve ever had! I knew what I wanted and they made it so smooth and easy! More

by mom2clw Verified Customer Verified Customer

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Please write at least 15 words minium about this dealership just like it says lol dealership just like it says lol More

by quinnsmith382 Verified Customer Verified Customer

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Lokey nissan is an awesome dealership 10/10 would shop here again and all that here again and all that More

by JANELLEM12 Verified Customer Verified Customer

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They fibbed about the bank giving 4% off our interest rate and they said the bank wants you to buy this car. Also, they gave us a key fob. That cannot be programmed to the car. Even when they got a new rate and they said the bank wants you to buy this car. Also, they gave us a key fob. That cannot be programmed to the car. Even when they got a new one, it still can't be programmed and they told us it's our problem to lean on Nissan, rather than them getting it done. I would not use them ever again.Or recommend them. More

by SQUEEZIN692 Verified Customer Verified Customer

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The service department was very professional and efficient. I was only there about an hour to have my maintenance completed. efficient. I was only there about an hour to have my maintenance completed. More

by keiserheidi Verified Customer Verified Customer

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My wife and I had a very pleasent experience at Lokey Nissan. Everyone was honest and transparent. We received great value in the purchase of our new Frontier. Nissan. Everyone was honest and transparent. We received great value in the purchase of our new Frontier. More

by j_deckert Verified Customer Verified Customer

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They have snacks and coffee which is a huge plus, pretty fast too.. they wash vehicle for free but they haven’t done it last two times I was there? fast too.. they wash vehicle for free but they haven’t done it last two times I was there? More

by abbyroad65 Verified Customer Verified Customer

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staff is always so friendly there and they The door always do my appointments, any timely manner. always do my appointments, any timely manner. More

by dberger0902 Verified Customer Verified Customer

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