STEVE ALATORRE | Page 5

Unfortunately they fired Trevor right before I was to pick up my car. The manager was very rude to me about the pending sale which led me to change my mind and not buy from Lokey. I would not recommend L pick up my car. The manager was very rude to me about the pending sale which led me to change my mind and not buy from Lokey. I would not recommend Lokey to anyone and will not return in the future. I did land up with an excellent experience at Sun Toyota which I purchased my vehicle from. More

by Jerzme Verified Customer Verified Customer

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Quick service and friendly employees . They got the parts in in a hurry and got me out as soon as possible They got the parts in in a hurry and got me out as soon as possible More

by bob4467 Verified Customer Verified Customer

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Horrible finance department. No help trying to cancel my extended warranty. I have called numerous times with no response No help trying to cancel my extended warranty. I have called numerous times with no response More

by Jhanret Verified Customer Verified Customer

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Very professional and I was very satisfied and thank you so much I've been dealing with you guys for over 30 years thank you again always got my cars from Mr Loki so much I've been dealing with you guys for over 30 years thank you again always got my cars from Mr Loki More

by marydaDdario57 Verified Customer Verified Customer

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Great staff, excellent work. I highly recommend Lokey to my friends and family for repair & purchase of a car. I highly recommend Lokey to my friends and family for repair & purchase of a car. More

by DEBOWENS Verified Customer Verified Customer

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I always get excellent and knowledgeable service at lokey.ialso appreciate the courtesy ride home and back to pick up mmy well maintained car. Thank you for my free oil changes! lokey.ialso appreciate the courtesy ride home and back to pick up mmy well maintained car. Thank you for my free oil changes! More

by charleneg727 Verified Customer Verified Customer

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This is the best dealership around between the sales team and service department I will never go to anyone else and service department I will never go to anyone else More

by sjyoung.4781 Verified Customer Verified Customer

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I regret giving Lokey any of my money. Kathleen was demanding and downright rude on the phone prior to buying. While buying I dealt with salesman Trevor. Trevor made multiple promises du Kathleen was demanding and downright rude on the phone prior to buying. While buying I dealt with salesman Trevor. Trevor made multiple promises during the sale. Even offering a gift card for a positive review. All was great until the end of the sale: Trevor was disgusting and crude while sending us off. Afterwards I received calls and texts that are uncalled for and gross. I called Kathleen and she assured me Trevor would never do such a thing. Then degraded us saying we were making it up. I offered to send her a copy of the texts and links Trevor sent. Soon after doing that I got countless calls from her where she sat with background noise, distinctive music and dogs barking. I’ve left several messages for Steve, Christian and David with no response. I wouldn’t go to this dealership if you have a choice. We love our car, but the customer service is repulsive More

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Complete lack of professionalism and integrity. Obviously, things went well enough to buy two vehicles, but after the purchase; both my fiancé were absolutely ignored and there were and still are t Obviously, things went well enough to buy two vehicles, but after the purchase; both my fiancé were absolutely ignored and there were and still are things we needed then & were just left without any type of communication and that’s after numerous attempts to resolve things. General Manager, Steven Alatorre should be completely ashamed to call himself a manager of any kind. Certainly not a leader. More

by andystein87 Verified Customer Verified Customer

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Absolutely the best and fastest bar buying experience I’ve ever had! I knew what I wanted and they made it so smooth and easy! I’ve ever had! I knew what I wanted and they made it so smooth and easy! More

by mom2clw Verified Customer Verified Customer

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